Escarlhet Avalos
Reno,Nevada
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender/hosts
Firehouse Crawfish
06.2024 - 08.2024
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Served high customer volumes during special events, nights, and weekends.
Service Team Member
WSS Warehouse Shoe Sale
04.2024 - 08.2024
- Displayed a strong work ethic by consistently arriving on time, prepared for shifts, and exhibiting a positive attitude towards team members and customers alike.
- Adapted quickly to changing priorities and demands throughout shifts, maintaining productivity even under pressure.
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Answered customer inquiries by phone or email and responded promptly.
- Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
Service Crew Member
Popeyes® Louisana Kitchen
06.2021 - 08.2024
- Collaborated with team members to meet high standards of service during peak hours.
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Operated cash registers and POS systems, handling over $[Amount] in cash daily.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
Teen Teacher Volunteer
4-H Youth Development Organization
01.2022 - 04.2024
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Helped students explore concepts with engaging, learning-focused activities.
- Created and developed lesson plans to meet students' academic needs.
Server
Chicken N Waffles
02.2023 - 02.2024
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Summer Student Intern
Elk Grove Unified School District
06.2023 - 07.2023
- Sorted and organized files, spreadsheets, and reports.
- Developed a positive rapport with students, making them feel comfortable asking questions or seeking help.
- Enhanced student engagement by implementing interactive and hands-on activities in the classroom.
- Collaborated with other volunteers to create and maintain a safe and welcoming environment for students.
- Aided classroom management by providing one-on-one support for students requiring additional assistance.
- Supported teachers in classroom instruction and activities by grading papers and creating presentations.
- Assisted with organization and supervision of after-school activities for students.
Education
High School Diploma -
Valley Highschool
6300 Ehrhardt Ave Sacramento 95823Skills
- Strong multitasking
- Customer Service
- Highly reliable
- Team player attitude
- Organizational ability
- Complex Problem-Solving
- Cash Register Operation
- Food Service
Accomplishments
Being able to manage working three jobs at a time.
References
- Employee Reference Name 1, Position, Organization name
- Employee Reference Name 2, Position, Organization name
Certification
- 2001, ComputerABA A+ certification for computer support technicians
- 2002, LP Certified Warranty Technician (PC)
- 2003, HBM Certified Warranty Technician (PC)
- 2004, Bum Certified Programmer
Employee
Employee Name, Employee Address, Bethesda, MD, Employee Email, Employee Phone No
Languages
Spanish
Native or Bilingual
Timeline
Bartender/hosts
Firehouse Crawfish
06.2024 - 08.2024
Service Team Member
WSS Warehouse Shoe Sale
04.2024 - 08.2024
Summer Student Intern
Elk Grove Unified School District
06.2023 - 07.2023
Server
Chicken N Waffles
02.2023 - 02.2024
Teen Teacher Volunteer
4-H Youth Development Organization
01.2022 - 04.2024
Service Crew Member
Popeyes® Louisana Kitchen
06.2021 - 08.2024
High School Diploma -
Valley Highschool
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