Esenje Murray
Baltimore,MD
Summary
Warehouse Worker recognized for high productivity and precision in task completion. Expertise in inventory management, equipment operation, and quality control. Strong organizational and time management skills contribute to seamless operations in fast-paced environments. Effective communication and problem-solving abilities drive achievement of demanding warehouse goals.
Overview
8
8
years of professional experience
Work History
Warehouse Worker
Amazon
Baltimore, MD
12.2024 - 05.2025
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Received and tracked incoming inventory shipments.
- Operated scanners, computers, and other equipment to track orders.
- Collaborated closely with other departments on special projects as needed.
- Maintained accurate inventory records using computerized tracking systems.
Telemarketer
OCMD Marketing
Middle River, MD
08.2024 - 09.2024
- Managed time effectively by scheduling daily call times based on peak hours or other factors.
- Greeted customers in a friendly, professional manner on the phone.
- Identified potential customers through cold calling and database research.
- Identified opportunities for upselling additional products or services based on customer needs.
- Maintained up-to-date knowledge of company products and services.
Warehouse Worker
Amazon
Baltimore, MD
07.2023 - 08.2024
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Verified accuracy of incoming shipments against purchase orders.
- Received and tracked incoming inventory shipments.
- Operated scanners, computers, and other equipment to track orders.
- Inspected incoming shipments for damage or discrepancies.
- Investigated any reported problems regarding shipping errors or damages.
Cashier
Chipotle
Baltimore, MD
03.2023 - 06.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Followed company security procedures for handling large sums of money.
- Resolved customer complaints professionally in accordance with company policy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Cashier
Food Depot Supermarket
Baltimore, MD
12.2022 - 02.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Answered customer inquiries regarding store policies and procedures.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Cashier
7 Eleven Store
Baltimore, MD
09.2022 - 12.2022
- Arranged merchandise on counters and tables to enhance promotional displays.
- Greeted customers, addressing inquiries regarding products and services.
- Operated cash register efficiently, processing payments through various methods.
- Followed security procedures for managing large sums of money safely.
- Executed additional duties as assigned by management.
Sales Associate
Dave & Buster's
Baltimore, MD
08.2022 - 09.2022
- Organized stockroom shelves according to size, color or style.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Tracked sales performance metrics to identify trends in market place.
- Handled customer complaints in a professional manner.
Warehouse Worker
Amazon
Baltimore, MD
01.2022 - 07.2022
- Verified accuracy of incoming shipments against purchase orders.
- Received and tracked incoming inventory shipments.
- Operated scanners, computers, and other equipment to track orders.
- Transported goods to designated areas within the warehouse facility.
- Collaborated closely with other departments on special projects as needed.
- Provided assistance in loading and unloading containers from ships and trains.
Pizza Maker
& Pizza
Baltimore, MD
09.2021 - 12.2021
- Performed daily maintenance tasks on kitchen equipment such as cleaning fryers or grills.
- Garnished finished pizzas with herbs or parmesan cheese according to recipe instructions.
- Rotated stock items so that oldest product was used first.
- Ensured compliance with health and safety regulations in the kitchen area.
- Prepared dough and sauce for pizzas according to recipes.
Warehouse Worker
Amazon
Baltimore, MD
05.2021 - 08.2021
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Verified accuracy of incoming shipments against purchase orders.
- Received and tracked incoming inventory shipments.
- Operated scanners, computers, and other equipment to track orders.
Sales Floor Associate
Nordstrom
Cherry Hill, NJ
10.2020 - 12.2020
- Maintained knowledge of current promotions, policies regarding payment and exchanges, as well as security practices.
- Implemented effective visual merchandising strategies to maximize sales potential of products on display.
- Assisted customers in locating products, providing recommendations based on their preferences.
- Developed knowledge about products and sales items to answer customer questions.
- Assisted in setting up displays and signage for new product launches and seasonal promotions.
Cashier
Cousins Fresh Market
Camden, NJ
09.2020 - 10.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Followed company security procedures for handling large sums of money.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Conducted price checks for special orders or discounts as requested by customers.
Sales Floor Associate Cashier
Victoria Secret
Baltimore, MD
10.2019 - 01.2020
- Executed daily opening and closing procedures, including counting register money and reconciling receipts with sales totals.
- Provided excellent customer service by greeting customers and addressing inquiries promptly.
- Performed regular cycle counts to ensure accurate inventory tracking.
- Processed transactions quickly and accurately using point-of-sale systems.
- Resolved customer complaints courteously, minimizing negative impact on store operations.
Food Runner
Nandos Peri Peri
Baltimore, MD
05.2019 - 11.2019
- Communicated with chefs regarding potential menu changes or specials for the day.
- Informed servers of any special dietary needs or allergies communicated by customers.
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Greeted and welcomed customers as they arrived at the restaurant.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
Retail Sales Associate
Orioles Stadium
Baltimore , MD
02.2018 - 06.2019
- Processed returned merchandise according to company policies.
- Participated in team meetings and training sessions.
- Assisted customers with finding the right product for their needs.
- Greeted customers upon entering the store and provided assistance.
- Offered suggestions for additional items that may be of interest to customers.
Sales Floor Associate
Forman Mills
Baltimore, MD
12.2017 - 03.2018
- Implemented effective visual merchandising strategies to maximize sales potential of products on display.
- Maintained a friendly and professional demeanor while interacting with customers and colleagues alike.
- Assisted with stocking shelves, organizing merchandise, and maintaining cleanliness of sales floor.
Cashier
Dollar Tree
Baltimore, MD
12.2016 - 04.2017
- Executed cash register functions proficiently and precisely, handling payments through cash, check, credit card, gift card, or automatic debit.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
High School Diploma -
Mergenthaler High School
Baltimore, MD07-2017
Skills
- Inventory management and order tracking
- Warehouse operations and equipment handling
- Data entry and shipping logistics
- Time management and team collaboration
- Attention to detail and quality control
- Effective communication and problem solving
- Customer service and safety compliance
Affiliations
- Foraging
- Counseling
Accomplishments
- Excellence Award
- Most Polite
- Perfect Attendance
- Positive Participant
- Customer Obsession
- Extra Mile
- Extra Shifts
- Helping Hand
Timeline
Warehouse Worker
Amazon
12.2024 - 05.2025
Telemarketer
OCMD Marketing
08.2024 - 09.2024
Warehouse Worker
Amazon
07.2023 - 08.2024
Cashier
Chipotle
03.2023 - 06.2023
Cashier
Food Depot Supermarket
12.2022 - 02.2023
Cashier
7 Eleven Store
09.2022 - 12.2022
Sales Associate
Dave & Buster's
08.2022 - 09.2022
Warehouse Worker
Amazon
01.2022 - 07.2022
Pizza Maker
& Pizza
09.2021 - 12.2021
Warehouse Worker
Amazon
05.2021 - 08.2021
Sales Floor Associate
Nordstrom
10.2020 - 12.2020
Cashier
Cousins Fresh Market
09.2020 - 10.2020
Sales Floor Associate Cashier
Victoria Secret
10.2019 - 01.2020
Food Runner
Nandos Peri Peri
05.2019 - 11.2019
Retail Sales Associate
Orioles Stadium
02.2018 - 06.2019
Sales Floor Associate
Forman Mills
12.2017 - 03.2018
Cashier
Dollar Tree
12.2016 - 04.2017
High School Diploma -
Mergenthaler High School
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