Esetven PImentel
Nutley,NJ
Summary
Resourceful perseon able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.
Overview
3
3
years of professional experience
Work History
Fulfillment
Bjs Wholesales Club
10.2023 - Current
- Increased order processing efficiency by streamlining the packing process and implementing organizational systems.
- Reduced packaging waste by optimizing material usage and recycling efforts within the fulfillment center.
- Ensured timely delivery of customer orders by consistently meeting or exceeding daily picking and packing targets.
- Collaborated with team members to achieve a high level of accuracy in order fulfillment, minimizing returns due to errors.
Instacart Shopper
Instacart
09.2022 - Current
- Increased customer satisfaction by providing timely and efficient grocery shopping services.
- Maintained high levels of accuracy in fulfilling orders, ensuring a positive customer experience.
- Assisted customers with special requests by locating hard-to-find items or making appropriate substitutions.
- Adhered to strict quality standards, carefully selecting fresh produce and checking expiration dates on perishable items.
Body Shop Assistant
NU Look Auto Body
07.2021 - 08.2022
- Enhanced customer satisfaction by providing efficient and friendly service during vehicle drop-off and pick-up processes.
- Improved workflow by assisting technicians with vehicle disassembly, repair, and reassembly tasks.
- Increased shop efficiency by maintaining a clean and organized work environment for all staff members.
- Supported the completion of high-quality repairs by mixing paint accurately according to manufacturer specifications.
Education
Associate of Science - Business Administration And Management
Bronx Community College of The City University of New York
The Bronx, NY06.2025
Skills
- Picking and Packing
- Product Knowledge
- Inventory Management
- Shipping and Receiving
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Fulfillment
Bjs Wholesales Club
10.2023 - Current
Instacart Shopper
Instacart
09.2022 - Current
Body Shop Assistant
NU Look Auto Body
07.2021 - 08.2022
Associate of Science - Business Administration And Management
Bronx Community College of The City University of New York
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