Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Garcia

Oriental,NC

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

10
10
years of professional experience

Work History

Fulfillment

Target
08.2022 - Current
  • Ensured timely delivery of customer orders by consistently meeting or exceeding daily picking and packing targets.
  • Collaborated with team members to achieve a high level of accuracy in order fulfillment, minimizing returns due to errors.

Store Manager

Hibbett Sporting Goods
08.2014 - 09.2019
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.

Education

No Degree -

West Craven High School
Vanceboro, NC

Skills

  • Warehouse Operations
  • Picking and Packing
  • Shipping and receiving
  • Stock replenishment
  • Loading and unloading
  • Order picking and processing
  • Customer Service

Timeline

Fulfillment

Target
08.2022 - Current

Store Manager

Hibbett Sporting Goods
08.2014 - 09.2019

No Degree -

West Craven High School

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Jennifer Garcia