Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ingrid Perez

Canutillo,TX

Summary

Proven achiever with extensive experience in warehouse operations and team training, notably at Target and IHOP. Excelled in enhancing fulfillment accuracy and employee efficiency, mastering skills in stock replenishment and time management. Demonstrated a quick learning ability and a commitment to maintaining high safety and cleanliness standards, significantly improving team performance and customer satisfaction. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Fulfillment

Target
04.2024 - Current
  • Ensured timely delivery of customer orders by consistently meeting or exceeding daily picking and packing targets.
  • Participated in ongoing training and professional development opportunities to stay current on industry trends and best practices for fulfillment operations.
  • Collaborated with team members to achieve a high level of accuracy in order fulfillment, minimizing returns due to errors.
  • Supported quality control efforts by conducting thorough inspections of outgoing shipments, ensuring that all products met established standards before leaving the facility.
  • Maintained a safe and clean work environment by adhering to safety procedures and routinely organizing warehouse space.
  • Provided excellent customer service through prompt communication and resolution of order-related inquiries or issues.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Kept work areas neat, clean and free from debris.
  • Labeled products, rotated stock and fronted merchandise for appealing display.

Server Trainer

IHOP
09.2022 - 02.2024
  • Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
  • Maintained cleanliness standards throughout dining areas, contributing to a positive dining experience for guests.
  • Monitored new server performance and offered continuous support throughout training period.
  • Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
  • Actively participated in team meetings to discuss strategies for increasing efficiency and improving customer experiences.
  • Provided feedback and guidance to help servers develop industry skills and knowledge.

Education

Bachelors Of Science - Biology

The University of Texas At San Antonio
San Antonio, TX

High School Diploma -

Franklin High School
El Paso, TX
05.2022

Skills

  • Warehouse Operations
  • Picking and Packing
  • Stock replenishment
  • Shipping and receiving
  • Time Management
  • Heavy Lifting
  • Goal Setting and Prioritization
  • Quick Learner
  • Work Area Maintenance

Languages

Spanish and English
Native or Bilingual

Timeline

Fulfillment

Target
04.2024 - Current

Server Trainer

IHOP
09.2022 - 02.2024

Bachelors Of Science - Biology

The University of Texas At San Antonio

High School Diploma -

Franklin High School
Ingrid Perez