Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Eshan Zaman

Westerville,Ohio

Summary

Former student at the New Albany High School. Attending The Ohio State University in the fall majoring in business and finance. Looking for jobs that help build his repertoire. Always ready to take initiative when he knows how; until then he is an avid student.

Overview

5
5
years of professional experience

Work History

Certified Sales Associate

Kay Jewelers Outlet
Columbus, OH
07.2023 - Current
  • Engaged in proactive communication with customers via phone calls or emails regarding upcoming promotions or specials.
  • Resolved customer complaints promptly in a professional manner while ensuring complete satisfaction of the customer.
  • Assisted customers with product selection, order placement, and post-purchase follow up.
  • Maintained accurate records of all sales transactions and prepared regular reports for management review.
  • Implemented promotional campaigns to drive store traffic and increase sales volume.
  • Utilized point-of-sale software systems for efficient processing of orders including payment collection, refunds, returns, discounts.

Brand Ambassador

American Eagle Outfitters, Inc
Columbus, OH
03.2023 - 06.2023
  • Promoted positive company image through superior customer service experiences.
  • Introduced sales, promotions and other brand initiatives to gain customer loyalty.
  • Conversed with customers to share information about products and services.
  • Created experiences that drove business results and customer brand engagement.
  • Recommended, selected and helped locate merchandise based on guest needs and desires.
  • Built lasting relationships with customers by delivering first-call resolution and taking ownership of scenarios.
  • Maintained professionality and efficiency while working closely with leadership.

Brand Representative

Hollister.Co
Columbus, OH
05.2022 - 02.2023
  • Restocked shelves at retail locations with products to match planned demonstrations.
  • Used consultative sales techniques to uncover customer questions and needs.
  • Incorporated costumes and attention-grabbing techniques to boost promotional success.
  • Conversed with customers to share information about products and services.
  • Cleaned and organized spaces to maintain neat promotional spaces.
  • Created experiences that drove business results and customer brand engagement.
  • Maintained professionality and efficiency while working closely with leadership.

Student

New Albany High School
New Albany, United States
08.2018 - 05.2022
  • Joined extracurricular activities to explore interests or passions outside classroom.
  • Played football for the New Albany Eagles, taught leadership and responsibility as well as building character and creating strong relationships
  • Member of the New Albany Marching Band, played trombone from 6th grade all the way to Senior year, taught creativity and leadership by becoming a section leader

Education

01.2026

High School Diploma - Finance, General

New Albany High School
New Albany, OH
05.2022

Some College (No Degree) - Business & Marketing

The Ohio State University
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Skills

  • Team Building
  • Persuasive Selling
  • Problem Solving
  • Influential and Persuasive
  • Shelf Stocking
  • Creative Thinking
  • Customer Engagement
  • Purchase Incentives

Accomplishments

  • Having became a section leader as well as a squad leader was a large accomplishment in my eyes as it showed me that my Band Director had entrusted me to become a key leader to the band
  • It also shows me that people believe I have the capabilities to lead others and perform well
  • Being affiliated with such 2 major groups being the Football team as well as the Marching band shows to me that I can diversify myself in multiple different groups of people and still perform well among peers
  • By becoming friends with both the football team and the band I can diversify my range of people who I communicate with henceforth becoming a key person at any job
  • Having volunteered quite often I am no stranger to a job
  • I often volunteer every summer and sometimes winter
  • Where my jobs are usually not too high pressure but people can still suffer if they do not perform adequately
  • Being apart of a job would help any company with my set of skills as well as giving me more experience with other jobs that are not volunteer work
  • I was a squad and section leader for our very own Marching Band
  • I also played defensive end for New Albany's football team where we went undefeated in our 21-22 season
  • I volunteered in the summer for the Columbus Metropolitan Library
  • Outside of New Albany I like to get involved with my community

Languages

English
Native/ Bilingual
Bengali
Native/ Bilingual
Hindi
Professional
German
Limited

Timeline

Certified Sales Associate

Kay Jewelers Outlet
07.2023 - Current

Brand Ambassador

American Eagle Outfitters, Inc
03.2023 - 06.2023

Brand Representative

Hollister.Co
05.2022 - 02.2023

Student

New Albany High School
08.2018 - 05.2022

High School Diploma - Finance, General

New Albany High School

Some College (No Degree) - Business & Marketing

The Ohio State University
Eshan Zaman