Eskandar Azarpay

I am retired after I have my own business . I am hard worker dedicate , plan my goals daily , pontual , positive energy and attitude , curious to learn new things at work and from workers and leaders . Excellent customer service .

I like to keep myself busy

• Trained and motivated employees to perform daily business functions.
• Conducted target market research to discover customer needs and analyze competitor trends.
• Worked with marketing teams to create print and online advertisements to bring in new customers.
• Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
• Assessed damaged materials and notified maintenance personnel of needed repairs.
• Interacted well with customers to build connections and nurture relationships.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Implemented business strategies, increasing revenue and effectively targeting new markets.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Trained new employees on proper protocols and customer service standards.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Trained and guided team members to maintain high productivity and performance metrics.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Assisted in recruiting, hiring and training of team members.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Supervised creation of exciting merchandise displays to catch attention of store customers.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Prepared annual budgets with controls to prevent overages.
• Reduced operational risks while organizing data to forecast performance trends.