Esly Velasque

• Greeted and assisted members, ensuring a welcoming environment.
• Managed front desk operations, handling check-ins and membership inquiries efficiently.
• Processed payments and maintained accurate records of transactions.
• Scheduled appointments for personal training sessions and group classes.
• Provided information on gym facilities, programs, and services to enhance member experience.
• Maintained cleanliness and organization of front desk area to uphold gym standards.
• Attracted clients to gain a profitable clientele.
• Handled payment and bill processing, change giving and payment collecting for guests.
• Managed multi-line phone system, directing calls to appropriate departments while maintaining a friendly demeanor.

• Designed personalized fitness programs tailored to individual client goals and needs.
• Conducted comprehensive fitness assessments to evaluate client progress and adjust training plans accordingly.
• Instructed group fitness classes, fostering a motivating environment for participants of varying skill levels.
• Implemented safety protocols and maintained equipment to ensure a safe training environment for all clients.
• Provided ongoing support and motivation, enhancing client retention through effective communication and encouragement.

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