Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Esmeralda Aguado

Houston,TX

Summary

Safety-conscious driver experienced with light trucks and vans. Works quickly to meet daily targets with expert loading, unloading and transportation. Adapts quickly to changing situations to overcome problems and maintain performance.

Overview

28
28
years of professional experience

Work History

Driver Sales Representative

Kids Meats
Houston , TX
01.2021 - Current
  • Adhered to all safety regulations while driving and loading and unloading products.
  • Resolved customers' complaints regarding products or services.
  • Issued sales promotion materials to customers to boost sales.
  • Assisted in loading and unloading goods from delivery vehicles when necessary.
  • Maintained positive attitude and diplomacy when dealing with customers and other team members.
  • Reported any mechanical issues with delivery vehicles promptly to supervisor for repair or replacement.
  • Cold-called prospective customers to provide details on company services or products.
  • Inspected cargo prior to loading onto delivery vehicle for proper securing according to company standards.
  • Delivered products to customers in a timely and safe manner.
  • Planned and organized routes within territory to maximize efficiency and time.

Customer Service Representative

Adesa Auto Auction
Houston, TX
10.2016 - 03.2020
  • Provided excellent customer service to ensure satisfaction of all clients.
  • Accepted and processed customer payments and applied toward account balances.
  • Managed a large volume of phone calls while ensuring accuracy in data entry.
  • Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.

Optical Assistant

Clinica Visual
Houston, TX
08.2008 - 10.2012
  • Scheduled appointments between clients and customers and internal staff members.
  • Answered questions from customers regarding products and services offered by the company.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Processed and submitted invoices for payment in a timely manner.
  • Assisted with customer requests and answered questions to improve satisfaction.

Driver/Clerical Assistant

Blumar Offshore Inc.
Houston, TX
01.2008 - 03.2008
  • Deliver freight to vessels
  • Run customs clearance documents to customs
  • Answers incoming calls
  • Prepared customer clearance documents

Receptionist/Clerical Assistant

Marserve Inc.
Houston , TX
01.2006 - 12.2007
  • Answered calls
  • Prepared customs clearance documents
  • Process invoices

Receptionist/Clerical Assistant

FMW Transportkontor Inc.
Houston, TX
01.2002 - 02.2005
  • Answered incoming calls
  • Prepared customs clearance documents
  • Account payable and receivables
  • Sorted incoming mail for distribution to staff, departments and external customers
  • Process facsimile transmissions

Clerical/Medical Assistant

Airline Complete Healthcare
Houston, TX
07.2001 - 01.2002
  • Verify healthcare coverage
  • Call in prescriptions
  • Assisted doctor with patients
  • Pulled medical records and/or charts

Receptionist/Clerical Assistant

Valls Interational Inc.
Houston, TX
04.1999 - 05.2001
  • Answered incoming calls
  • Prepared customs clearance documents
  • Prepared invoices of sale
  • Handle incoming and outing calls

Office Clerk

Rio & Bain, P.C.
Houston, TX
07.1996 - 12.1997
  • Organized and maintain files
  • Handled incoming calls
  • Processed incoming and outgoing mail
  • Log facsimile transmissions
  • Called for package deliveries
  • Copied documents

Sales Clerk

People's Pawn
Houston, TX
03.1996 - 07.1996
  • Answered incoming calls
  • Credit loan accounts
  • Light bookkeeping
  • Copied documents
  • Filled out sales/loan forms
  • Inventoried merchandise and customers sales

Education

Aldine High School
Houston, TX

Skills

  • Proficient in Microsoft Suite of Products
  • Route Management
  • Client Relation
  • Leads Prospecting

References

References available upon request.

Timeline

Driver Sales Representative

Kids Meats
01.2021 - Current

Customer Service Representative

Adesa Auto Auction
10.2016 - 03.2020

Optical Assistant

Clinica Visual
08.2008 - 10.2012

Driver/Clerical Assistant

Blumar Offshore Inc.
01.2008 - 03.2008

Receptionist/Clerical Assistant

Marserve Inc.
01.2006 - 12.2007

Receptionist/Clerical Assistant

FMW Transportkontor Inc.
01.2002 - 02.2005

Clerical/Medical Assistant

Airline Complete Healthcare
07.2001 - 01.2002

Receptionist/Clerical Assistant

Valls Interational Inc.
04.1999 - 05.2001

Office Clerk

Rio & Bain, P.C.
07.1996 - 12.1997

Sales Clerk

People's Pawn
03.1996 - 07.1996

Aldine High School

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Esmeralda Aguado