Summary
Education
Skills
Accomplishments
Reference
Work Availability
Languages
Work Preference
Timeline
Hi, I’m

ESMERALDA ALMANZA

Sherman,TX

Summary

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Education

Sherman High School

HIGH SCHOOL DIPLOMA
06.2016

Grayson College
Denison, TX

Some College (No Degree)

University Overview

  • Completed Certified Clinical Medical Assistant (CCMA) Course
  • Completed Certified EKG Technician Course
  • Completed Certified Phlebotomist Course

Skills

  • Translation and Interpretation Services
  • Spanish Fluency
  • Remote Office Availability
  • Customer Service
  • Pharmacy insurance Regulations Knowledge
  • Customer Data Confidentiality
  • Customer Assistance
  • Responding to Difficult Customers
  • De-escalation Techniques
  • Cultural Awareness and Sensitivity
  • Multi-Line Phone Systems
  • Microsoft Office
  • Regulatory Compliance
  • Engaging with Diverse Customers
  • Building Customer Relationships and Loyalty

Accomplishments

  • Recognized as Employee of the month for Qualfon on June 2017 for outstanding performance and team contributions.

Reference

  • Team lead: Craig Babb from Qualfon contact number: (580) 768-4607
  • Store manager: Eddie Angel from Cricket Wireless contact number: (903) 436-9008
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

Spanish
Native language
English
Advanced (C1)
C1

Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Career advancementCompany CultureTeam Building / Company Retreats

Timeline

Sherman High School

HIGH SCHOOL DIPLOMA

Grayson College

Some College (No Degree)

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ESMERALDA ALMANZA