Esmeralda Amaya
Dallas,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Clerk
Dallas Independent School District, DISD
01.2024 - Current
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Processed incoming and outgoing mail and packages according to established procedures.
Substitute Teacher
Austen Roye
10.2022 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supervised lunchroom and recess activities.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
- Helped students develop life-long learning skills and good study habits.
- Worked with principal's office on disciplinary and safety issues.
Front Desk Receptionist
Jefferson Dental And Orthodontist
06.2023 - 01.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Retail Customer Sales Associate
Home Depot
08.2021 - 10.2022
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Cashier
Family Dollar
07.2021 - 08.2021
- Helped customers complete purchases, locate items and join reward programs.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Reviewed new promotions and monitored price changes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Education
Associate of Science -
Dallas College
05-2026
High School Diploma -
Moises E Molina High School
05.2022
Skills
- Inbound and outbound calling
- Account management
- Negotiation
- Quality assurance
- Self-direction
- Attention to Detail
- Organization
- Cash register operation
- Training and Development
- Analytical and Critical Thinking
- Teamwork and Collaboration
- Dependable and Responsible
- Student Needs Assessments
- Staff Collaboration
- Positive Interactions
- Spreadsheet development
- Database entry
- Research
Timeline
Clerk
Dallas Independent School District, DISD
01.2024 - Current
Front Desk Receptionist
Jefferson Dental And Orthodontist
06.2023 - 01.2024
Substitute Teacher
Austen Roye
10.2022 - Current
Retail Customer Sales Associate
Home Depot
08.2021 - 10.2022
Cashier
Family Dollar
07.2021 - 08.2021
High School Diploma -
Moises E Molina High School
Associate of Science -
Dallas College
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