Esmeralda Armas
Vancouver
Summary
Dynamic retail professional with a proven track record at Ross Dress for Less, excelling in customer service and problem-solving. Successfully developed training programs that enhanced team performance and drove sales. Skilled in inventory management and visual merchandising, consistently improving customer experience and engagement.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Ross Dress for Less
03.2023 - 10.2025
- Led daily store operations, ensuring optimal staffing levels and customer service excellence.
- Developed training programs for new associates, enhancing product knowledge and sales techniques.
- Implemented merchandising strategies to maximize product visibility and drive sales performance.
- Analyzed sales data to identify trends, optimizing inventory management and stock replenishment processes.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Style Team Member
Target
05.2019 - 03.2023
- Assisted customers in selecting merchandise to enhance shopping experience.
- Maintained visual merchandising standards, ensuring product displays aligned with brand guidelines.
- Collaborated with team members to organize and restock inventory efficiently.
- Provided support during sales events, enhancing customer engagement and satisfaction.
Education
High School Diploma -
Mountain View High School
Vancouver, WA06.2017
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
Ross Dress for Less
03.2023 - 10.2025
Style Team Member
Target
05.2019 - 03.2023
High School Diploma -
Mountain View High School