ESMERALDA AVILA-MARQUEZ
CHICAGO,US
Summary
Empathetic and compassionate individual with strong commitment to supporting individuals and families. Possesses foundational knowledge in social welfare policies and case management, alongside skills in active listening and conflict resolution. Dedicated to making meaningful impact by fostering positive change and promoting well-being.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Social Work Intern
Riveredge Hospital
08.2025 - Current
- Conduct mental health assessments, enhancing care coordination and client outcomes.
- Facilitate group therapy sessions, fostering patient engagement and therapeutic progress.
- Collaborate with agencies to streamline referrals, improving service access and delivery.
- Provided compassionate support to patients and families, enhancing emotional well-being during challenging times.
Store Sales Associate
Levi Strauss & Co.
11.2024 - Current
- Assisted customers with product selection, providing tailored recommendations to enhance shopping experience.
- Maintained store presentation and organization, ensuring merchandise was well-stocked and visually appealing.
- Collaborated with team members to execute promotional displays, driving customer engagement and sales growth.
- Trained new associates on customer service standards and operational procedures, fostering a knowledgeable team environment.
Student Assistant
Office for Student Success (OSS), Arrupe College
08.2023 - 07.2024
- Assisted students in navigating academic resources and support services.
- Coordinated scheduling for workshops and events to enhance student engagement.
- Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
- Performed clerical tasks such as photocopying, scanning documents efficiently while maintaining confidentiality when necessary.
Acuni Peer Educator
Arrupe College of Loyola University Chicago
08.2023 - 05.2024
- Developed strong relationships with faculty members to effectively address student concerns related to academics or personal wellbeing.
- Developed and facilitated educational workshops on health and wellness topics for diverse student populations.
- Collaborated with faculty to integrate peer education into academic curricula, enhancing student engagement.
- Mentored peers in personal growth and academic success strategies, fostering a supportive community environment.
Undergrad Cancer Research Assistant
University of Iowa Hospital and Clinics
05.2023 - 08.2023
- Ensured the safety and confidentiality of patient information.
- Prepared reports summarizing findings, contributing to strategic decision-making processes.
- Assisted in data collection and analysis, ensuring adherence to research protocols.
- Conducted literature reviews to support ongoing research projects and enhance data accuracy.
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
Education
Social Work Bachelor’s Degree - Healthcare Admin Minor
Loyola University Chicago
Chicago05.2026
Liberal Arts Associate’s Degree - undefined
Arrupe College of Loyola University Chicago
08.2024
Skills
- Communication
- Bilingualism
- Collaboration
- Initiative
- Adaptability
- Problem-solving
- Data-management
- Project-management
- Customer-service
- Event-planning
- Operations
- Leadership
- Mentorship
Certification
- Health Insurance Portability and Accountability Act (HIPAA)
- Mandated Reporter Online Training
- BLS Provider/ CPR Certification
- CPI Training
COMMUNITY SERVICE
Feed My Starving Children – March 2022 to July 2022, Candles to Crayons – March 2023 to May 2023, Chicago HOPES for Kids – October 2024 to Present
Timeline
Social Work Intern
Riveredge Hospital
08.2025 - Current
Store Sales Associate
Levi Strauss & Co.
11.2024 - Current
Student Assistant
Office for Student Success (OSS), Arrupe College
08.2023 - 07.2024
Acuni Peer Educator
Arrupe College of Loyola University Chicago
08.2023 - 05.2024
Undergrad Cancer Research Assistant
University of Iowa Hospital and Clinics
05.2023 - 08.2023
Liberal Arts Associate’s Degree - undefined
Arrupe College of Loyola University Chicago
Social Work Bachelor’s Degree - Healthcare Admin Minor
Loyola University Chicago