Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
References
Timeline
Generic

Esmeralda Barajas

fort worth,TEXAS

Summary

Hi, I'm Esmeralda Barajas.

I am a dynamic kids club manager with a high school diploma and ongoing college education. Bilingual in Spanish and English, facilitating effective interactions with children and parents. Experienced in adapting to new challenges and ensuring a safe, enjoyable environment. Dedicated to promoting growth and development in any fields of work.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Kids Club Manager

EOS Fitness
Fort Worth, TEXAS
02.2024 - Current
  • Provided excellent customer service by promptly responding to inquiries from members.
  • Conducted regular inspections of facilities to ensure cleanliness standards were met.
  • Resolved customer complaints or escalated them as appropriate while maintaining a positive attitude.
  • Recruited, interviewed, hired, trained and supervised personnel in accordance with established guidelines.
  • Evaluated employee performance through regular feedback sessions and annual reviews.
  • Scheduled and managed staff, ensuring proper coverage for all shifts.
  • Fostered warm environment by greeting and welcoming new club members.
  • Oversaw club schedule and planned events in advance to achieve organized operations.
  • Interviewed applicants to extend employment offers to maintain high-performing work environment.
  • Managed multiple tasks simultaneously while remaining calm under pressure.
  • Ensured that toys, furniture and equipment are clean and sanitized regularly.
  • Established positive relationships with parents and guardians to communicate daily updates on their child's progress.
  • Provided emotional support when needed during periods of distress or anxiety.
  • Provided a safe, nurturing and stimulating environment for children of all ages.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Maintained a high level of professionalism when dealing with difficult customers.

Education

High School Diploma -

South Hills High School
Fort Worth, TX
06-2023

Skills

  • Customer service and support
  • Team building and collaboration
  • Staff supervision and training
  • Conflict resolution strategies
  • Performance evaluation techniques
  • Organizational and time management
  • Communication strategies and skills
  • Positive reinforcement methods
  • Staff scheduling and coordination
  • Leadership in customer service
  • Task prioritization abilities
  • Problem-solving skills
  • Coaching and mentoring techniques
  • Adaptability and flexibility traits
  • Professional demeanor and ethics
  • Active listening skills
  • Safety compliance practices
  • Emotional support capabilities
  • Fluency in Spanish

Affiliations

  • outdoor activities
  • babysitting
  • baking

Languages

Spanish
Native/ Bilingual

Certification

  • cpr certified
  • first aid certified

References

References available upon request.

Timeline

Kids Club Manager

EOS Fitness
02.2024 - Current

High School Diploma -

South Hills High School

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Esmeralda Barajas