Esmeralda Campos

• Provided customer service to patients including answering questions about treatments or services offered by the practice.
• Greeted patients, verified insurance information and collected copays.
• Answered incoming calls, addressed inquiries and routed messages to appropriate personnel.
• Verified insurance authorizations with payers via telephone or web-based systems.
• Verified insurance eligibility, coverage levels, and benefit parameters prior to submission of precertification requests.
• E-clinicals expierenced

• Responded promptly to patient needs or requests for service or assistance.
• Monitored vital signs such as blood pressure, pulse rate, temperature and respiration when necessary.
• Observed patient's physical and emotional status, reported changes to supervisor or nurse.

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• Greeted and assessed patients' needs, complaints, and symptoms to provide appropriate care.
• Assisted with minor medical procedures such as suturing lacerations, splinting of fractures, administering injections, and performing EKGs.
• Performed laboratory tests such as rapid strep throat test or urinalysis.

• Honor Roll, President roll, Attendance roll

• Helped clients maintain a clean and safe living environment by performing household tasks such as laundry and light housekeeping.
• Participated in recreational activities with clients including reading, playing games, going for walks or attending social events.