Summary
Overview
Work History
Education
Skills
Timeline
Generic

Esmeralda Campos-Benitez

San Diego,CA

Summary

Dynamic and results-driven professional with extensive experience in sales, customer service, and administrative support. Adept at managing high call volumes, building client relationships, and streamlining operations. Experienced in working with high-profile individuals. Thrives in fast-paced environments, delivering efficiency, organization, and exceptional customer engagement.

Overview

8
8
years of professional experience

Work History

Personal Trainer

Self Employed
03.2024 - Current
  • Provided one-on-one coaching to improve clients' physical health and break generational health curses
  • Leveraged social media platforms to promote wellness, fitness tips, and motivational content, growing engagement and building a supportive online community
  • Educated clients on proper form, injury prevention, and maintaining a balanced lifestyle through fitness and nutrition
  • Collaborated with clients of all ages (18-50 years old) and fitness levels to foster confidence and a sustainable approach to health
  • Helped a 50-year-old client lose 40 lbs in 6 months, lower cholesterol levels, and eliminate the need for heart medication through consistent training and lifestyle guidance

Personal Assistant

Small Business owners
02.2021 - 05.2024
  • Experienced in working with high-profile individuals, including serving as a personal assistant to NFL Hall of Famer Marshall Faulk.
  • I supported two high level executives with administrative support, tracking invoices, sending mail, any needed tasks to support various project's and events around insurance and finance
  • Cold calling & following up with current and previous clients

Administrative Assistant

West Coast General Building Contractors, Inc.
10.2023 - 02.2024
  • Provided administrative support to ensure efficient operation of the office
  • Managed incoming calls, emails, and correspondence, ensuring timely and professional communication
  • Organized and maintained company files and records, improving office organization and accessibility
  • Supported payroll and ensure timely payouts for staff (Used program called BBSI)
  • Handled sensitive company information with confidentiality and professionalism
  • (covered temporary, maternity leave coverage)

Loan Coordinator

Prospect Home Finance
07.2020 - 04.2021
  • Worked closely with two loan officers simultaneously, managing workflow and ensuring smooth operations.
  • Started as a Telemarketer; within 5 months promoted to Loan Officer Assistant
  • Handled 300+ outbound calls daily with a 75%+ conversion rate, effectively engaging borrowers and guiding them through the loan process.
  • Provided exceptional customer service, assisting clients with initial applications and documentation.

Loan Sales Coordinator

Global Equity Finance
02.2019 - 07.2020
  • Assisted in processing initial loan applications and educating borrowers on financial options.
  • Built strong rapport with clients through proactive communication and personalized service.
  • Taking initial applications while providing customer service and building rapport with borrowers over the phone
  • Training and preparing to obtain NMLS License

Sales Associate

Foot Locker
10.2016 - 12.2018
  • Worked at Kid's Footlocker
  • Promoted to work at the Footlocker next door and worked in their House of Hoops store
  • Recognized Top 3 Sales Weekly
  • Worked with a team of Sales Associates to reach our daily target in sales
  • Recognized in Top conversion Weekly

Education

Associate of Science - Business Administration And Management

Southwestern College
Chula Vista, CA
01-2026

Some college - Business Administration

California State University San Marcos
San Marcos, CA
06.2021

Skills

    High-Volume Outbound Sales

    Loan Processing & Financial Services

    Administrative & Executive Support

    Event & Schedule Coordination

    Customer Relationship Management

    Telemarketing & Cold Calling

    Microsoft Office (Excel, Word, Outlook)

    Bilingual: English & Spanish

Timeline

Personal Trainer

Self Employed
03.2024 - Current

Administrative Assistant

West Coast General Building Contractors, Inc.
10.2023 - 02.2024

Personal Assistant

Small Business owners
02.2021 - 05.2024

Loan Coordinator

Prospect Home Finance
07.2020 - 04.2021

Loan Sales Coordinator

Global Equity Finance
02.2019 - 07.2020

Sales Associate

Foot Locker
10.2016 - 12.2018

Associate of Science - Business Administration And Management

Southwestern College

Some college - Business Administration

California State University San Marcos

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Esmeralda Campos-Benitez