Esmeralda Caracoza Ramirez
Auburn,WA
Summary
Proactive and reliable multitasker with excellent organization skills and ability to prioritize people needs. Highly motivated team player with excellent written and verbal communication skills, attention to detail, and passion to continue to furthering my education into the field of radiology.
Overview
7
7
years of professional experience
Work History
Waitress
Jimmy Mac’s Roadhouse
08.2018 - Current
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Operated POS terminals to input orders, split bills and calculate totals.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Complied with all health department regulations regarding food handling, storage and sanitation standards.
- Cultivated warm relationships with regular customers.
Education
Associate of Arts - Direct Transfer Agreement
Pierce College
Puyallup, WA09-2024
High School Diploma -
Riverside High School
Auburn, WA06-2018
Skills
- Multitasking and organization
- Strong work ethic
- Teamwork
- Problem-solving
- Leadership
- Adaptability
- Interpersonal communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Gym Workouts
- Hiking
- Puzzles 1,000-2,500 pieces
- Long distance running
- Reading
- Watching Movies and TV Shows
- Cooking (vegan recipes)
Timeline
Waitress
Jimmy Mac’s Roadhouse
08.2018 - Current
Associate of Arts - Direct Transfer Agreement
Pierce College
High School Diploma -
Riverside High School
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