Esmeralda Castillo
Bakersfield
Summary
Dynamic team leader excelling in maintaining high hygiene standards and fostering a safe environment. Skilled in problem-solving, team communication, and team motivation, I effectively trained staff and enhanced member/customers experiences, ensuring exceptional service and cleanliness, and team player.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Leader
Inshape
10.2023 - Current
- The Team Lead Custodian is responsible for ensuring the cleanliness, safety, and overall presentation of the club.
- coordinates daily cleaning routines, and maintains a high standard of hygiene throughout all areas of the facility.
- also supports management by training staff, monitoring supply levels, and addressing maintenance concerns
- The Kid Zone Team Member is responsible for creating a safe, fun, and engaging environment for children while their parents use the club. This role supervises children (3months-11 years old), leads age-appropriate activities, and ensures all safety procedures are followed.
- MEA is essentially the face of the gym building relationships with members and guests, providing guidance, and delivering excellent customer service. They’re central to the member experience and help maintain a welcoming, safe, and clean environment.
Crew Member
Raising Cane's Restaurants
01.2022 - Current
- Collaborated with team members to optimize workflow during peak hours for efficient service delivery.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Crew Member
Little Caesars
05.2020 - 07.2022
- Prepared and cooked menu items following standardized recipes and safety protocols.
- Operated cashier
- Maintained cleanliness of workstations to ensure compliance with health standards.
- Assisted in inventory management, including stock rotation and replenishment of supplies.
Education
No Degree - Nursing
Bakersfield College
Bakersfield, CA05-2026
High School Diploma -
Independence High School
Bakersfield, CA06-2023
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
Certification
- CPR ceritified
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Team Leader
Inshape
10.2023 - Current
Crew Member
Raising Cane's Restaurants
01.2022 - Current
Crew Member
Little Caesars
05.2020 - 07.2022
No Degree - Nursing
Bakersfield College
High School Diploma -
Independence High School