Esmeralda Escutia

Dedicated and detail-oriented Orthodontic Assistant with 4 years of experience supporting orthodontists in delivering exceptional patient care. Proficient in preparing and maintaining orthodontic equipment, assisting in procedures such as braces application and adjustments, and educating patients on oral hygiene and treatment care. Skilled in taking and analyzing X-rays, creating impressions, and ensuring a comfortable experience for patients of all ages. Bilingual in Spanish and English, enhancing communication with diverse patient populations and fostering inclusive care. Adept at managing appointment schedules, maintaining sterilization protocols, and handling patient records with accuracy and confidentiality. Known for strong communication skills, teamwork, and a patient-focused approach to care.

Highly organized and customer-focused Front Office Coordinator managing daily office operations in dental settings. Skilled in appointment scheduling, patient check-in/check-out, and maintaining accurate records. Proficient in verifying insurance coverage, obtaining authorizations, and communicating with insurance providers to ensure seamless billing processes. Experienced in handling multi-line phone systems, addressing patient inquiries, and ensuring an exceptional front desk experience. Known for strong interpersonal skills, attention to detail, and the ability to create a welcoming environment for patients.