Summary
Overview
Work History
Education
Skills
Websites
Certification
Additional Information
Timeline
Generic

Esmeralda Espinal

San Jose,CA

Summary

Creative and data-driven candidate with extensive knowledge of marketing strategies and media research. Passionate about driving brand awareness and product performance. Skilled at tracking marketing trends and interpreting results to develop innovative new procedures.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

The Cheesecake Factory
10.2018 - Current
  • Cultivate warm relationships with regular customers.
  • Work with POS system to place orders, manage bills and handle complimentary items.
  • Use communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Increased sales by providing customized recommendations.
  • Memorize over 200 menu items.
  • Greet new guests, discuss specials, and tour guide menu
  • Pay attention to details to improve guest experience.
  • Assist team

Salad Bar Attendant

Sweet Tomatoes
03.2023 - 10.2023
  • Prepared salad bar buffet items.
  • Managed salad bar by keeping cleanliness and filling containers with assortment of vegetables, fruits, condiments, and garnishes.
  • Assisted in setting up and breaking down kitchen stations.
  • Trained new staff on food preparation and safety procedures.

Education

Bachelor of Science - Business Administration/ Marketing

San Jose State University
San Jose, CA
05.2023

Skills

  • Customer Service
  • Communication
  • Attention to detail
  • Bilingual (Spanish&English)
  • Conflict Resolution
  • Teamwork
  • Organization

Certification

California State seal of Bilateracy

Golden State Seal Merit diploma

Cheesecake Factory Certified Designated Trainer

Additional Information

  • Baseball fanatic for the San Francisco Giants
  • Enjoy hikes


Timeline

Salad Bar Attendant

Sweet Tomatoes
03.2023 - 10.2023

Server

The Cheesecake Factory
10.2018 - Current

Bachelor of Science - Business Administration/ Marketing

San Jose State University
Esmeralda Espinal