Esmeralda Fuchs
Sheridan,IL
Summary
Enthusiastic Medicare Biller eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Medicare and Medicaid and trained in Collections. Motivated to learn, grow and excel.
Experience in resolving problems,committed and motivated with exceptional customer service.
Strong work ethic, professional demeanor and great initiative.
Overview
12
12
years of professional experience
Work History
Medical Office Assistant
Whole Child Pediatrics
02.2021 - 04.2026
- Assisted with patient scheduling and appointment management to optimize clinic workflow.
- Responded to patient inquiries, providing timely information regarding services and procedures.
- Coordinated insurance verifications and authorizations to facilitate efficient billing processes.
- Implemented office procedures that improved patient check-in efficiency and reduced wait times.
- Trained new staff on office protocols, enhancing team performance and service quality.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
- Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Enhanced office productivity by assisting in training new hires on software systems, office procedures, and best practices.
Medicare Billing Specialist
Ridge Ambulance Service
03.2016 - 02.2020
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Excel Spreadsheets
- Microsoft office proficiency
- Strong problem solver
- Resourceful
- Dedicated team player
Operations Assistant
Alpha Supply Warehouse
07.2014 - 07.2015
- Managed and maintained file system covering expenses, reports and support documentation.
- Built and maintained relationships with affluent club members and guests.
- Assisted operations manager with planning of routine operations and special projects.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Liaised between clients and vendors and maintained effective lines of communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Education
High School Diploma -
Wheaton Central High School
Wheaton, IL05-1980
Associate of Science -
College of DuPage
Glen Ellyn, IL05-1983
Associate of Arts - Tourism And Travel Management
Echols International Travel
Chicago, IL04-1984
Skills
Payment processing Records maintenance Proficiency in Microsoft, Excel Medicare, Public Aid billing knowledge Confidentiality Medical coding knowledge Medicare and Medicaid process Collection calls Collections duties Medical record security
Timeline
Medical Office Assistant
Whole Child Pediatrics
02.2021 - 04.2026
Medicare Billing Specialist
Ridge Ambulance Service
03.2016 - 02.2020
Operations Assistant
Alpha Supply Warehouse
07.2014 - 07.2015
High School Diploma -
Wheaton Central High School
Associate of Science -
College of DuPage
Associate of Arts - Tourism And Travel Management
Echols International Travel
Certified Ambulance Coder
Review information from call intake/dispatch
Review crew documentation
Review information from pre-billing process
Based on complete record presented, proper billing codes
and modifiers are applied to each claim
All information must be assembled and subjected to critical, independent judgment
before a claim is filed
Certified Ambulance Coder
Review information from call intake/dispatch
Review crew documentation
Review information from pre-billing process
Based on complete record presented, proper billing codes
and modifiers are applied to each claim
All information must be assembled and subjected to critical, independent judgment
before a claim is filed