Esmeralda Jasmine Regalado
Manor ISD
Austin,USA
2
Languages
1
Certification
6
years of professional experience
Bilingual and highly adaptable professional with formal training in Dental Assisting and experience in healthcare administration, education, customer service, and office operations. Strong background in patient and client communication, records management, scheduling, documentation, multitasking, and technology. Experienced working in fast-paced environments while maintaining professionalism, organization, and attention to detail. Passionate about providing compassionate patient support and contributing to an efficient dental office environment.
Work History
Registrar / Special Education Teacher
1 Year 8 Months- Manage front-office responsibilities in a fast-paced school environment while providing professional service to students, families, and staff.
- Process student enrollments, withdrawals, records, transcripts, and TREX documentation.
- Prepare and maintain LPAC forms and records for emergent bilingual students.
- Support bilingual communication and translation during ARD meetings and disciplinary matters.
- Assist with TELPAS testing and student coding for emergent bilingual students.
- Maintain organized student records and confidential documentation.
- Coordinate multiple administrative responsibilities while maintaining accuracy and efficiency.
- Provide front-office support and assist staff, students, and families with questions and administrative needs.
- Provided individualized support to students with special educational needs while maintaining a safe and supportive environment.
- Assisted students one-on-one and in small groups with instructional activities and daily classroom routines.
- Supported students with behavioral, communication, social, and academic needs under teacher direction.
- Followed individualized accommodations and instructional strategies based on student needs.
- Monitored student well-being and communicated concerns or changes to teachers and appropriate staff.
Teacher Aide / Substitute
1 Year 5 Months- Provide classroom, front-office, lunch, and student support in a fast-paced educational environment.
- Assist front-office staff with Skyward and other administrative responsibilities.
- Support SPED students and staff while adapting to individual student needs.
- Provide bilingual communication and cultural support to students and families.
- Substituted across Manor ISD and supported the multilingual department.
- Assisted with LPAC processes, coding, and student testing for grades K–12.
- Developed experience with Skyward access and school administrative systems.
- Frequently multitask between front-office responsibilities, classroom support, and student needs.
Supervisor Clerk
5 Months- Coordinated caregivers and attendants to ensure clients received appropriate staffing and support.
- Monitored caregiver clock-ins and clock-outs to verify accuracy, location, and timeliness.
- Processed biweekly payroll and maintained accurate employee information.
- Assisted with caregiver recruitment, hiring, and onboarding.
- Coordinated drug testing and tuberculosis testing requirements for new caregivers.
- Communicated with employees and clients by phone while managing multiple priorities.
- Visited homes and assisted with promoting Cuidado Casero's home healthcare services.
- Maintained organization and accuracy while handling sensitive healthcare-related information.
Professional Research Consultant
5 Months- Assisted clients with Medicaid-related information and benefit applications.
- Reviewed client information to help determine eligibility for SNAP and healthcare programs.
- Conducted telephone surveys with individuals regarding their hospital experiences.
- Documented survey responses and identified areas where staff or facilities might need additional support.
- Maintained professionalism and confidentiality while communicating with clients.
- Managed research, documentation, and customer communication responsibilities independently.
Associate
1 Year 2 Months- Provided customer service and assisted customers with products, services, promotions, and account needs.
- Used computer systems and technology to complete transactions and support customers.
- Multitasked in a fast-paced retail environment while maintaining a positive customer experience.
- Recommended promotions and services based on customer needs.
- Worked toward monthly performance and sales goals.
- Developed strong communication, problem-solving, and customer-service skills.
Education
Dental Assistant Program
Formal education and training in Dental Assisting.
High School Diploma
Skills
Dental Assisting Education
Patient Communication
Bilingual Communication
Healthcare Administration
Customer Service
Records Management
Front Office Operations
Scheduling & Coordination
Data Entry & Documentation
Microsoft & Computer Technology
Time Management
Multitasking
Team Collaboration
Active Listening
Teaching & Patient Support
Health & Human Services
Certification
- AIDE certification
- OSHA-30
LANGUAGES
English: Fluent
Spanish: Bilingual
Timeline
Registrar / Special Education Teacher
Manor ISD
01.2025 - CurrentRead More
Teacher Aide / Substitute
Manor ISD
07.2024 - 12.2025Read More
Supervisor Clerk
Cuidado Casero Home Health Agency
02.2024 - 07.2024Read More
Professional Research Consultant
PRC
08.2023 - 01.2024Read More
Associate
T-Mobile
10.2020 - 12.2021Read More
John H. Reagan Early College High School
High School Diploma
Read More
The College of Health Care Professions
Dental Assistant Program
Read More
ADDITIONAL STRENGTHS
- Compassionate and patient-focused
- Strong interpersonal communication
- Comfortable working with diverse populations
- Fast learner and adaptable
- Highly organized
- Dependable team player
- Comfortable working in high-volume environments
- Strong computer and technology skills