Esmeralda Magana
Petaluma,CA
Summary
Accomplished Associate Care Director at Aegis Living, adept in care coordination and staff management. Leveraged excellent communication and problem-solving abilities to enhance patient satisfaction and foster a collaborative environment. Achieved significant improvements in care standards through effective training and mentoring, demonstrating a strong commitment to workplace safety and quality patient care. Adept at determining and mitigating patient and facility risk while providing optimal resident care. Exceptional clinical acumen with a solid understanding of regulatory requirements and standard practices. Good communication, prioritization and planning abilities.
Overview
9
9
years of professional experience
Work History
Associate Care Director
Aegis Living
09.2020 - Current
- Developed strong relationships with patients and families, ensuring their trust in the care provided.
- Managed daily operations of the facility, overseeing staffing levels, scheduling, supply inventory, and equipment maintenance tasks.
- Cultivated an inclusive work environment that valued diversity among staff members and promoted effective collaboration.
- Supervised and coached team members on proper procedures and care standards.
- Set and updated staff schedules, delegated assignments and monitored performance.
- Audited charts and medication to check compliance.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Care Aide
Accent Care Home Health
04.2019 - 03.2020
- Facilitated social interactions among residents through group activities and outings, fostering a sense of community within the facility.
- Managed challenging behaviors effectively using de-escalation techniques, ensuring the safety of all parties involved.
- Helped patients move in and out of beds, baths, wheelchairs and automobiles.
- Maintained a clean and safe environment for patients by following infection control protocols and conducting regular safety checks.
- Developed strong relationships with patients by displaying empathy and genuine concern for their well-being, leading to increased satisfaction scores from both patients and families.
Medtech
Springfield Place
09.2018 - 02.2020
- Administered medications and performed basic and advanced patient assessments.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Facilitated cross-training opportunities among colleagues to promote skill diversification and increased capacity for handling diverse caseloads.
Home Care Provider
Self-employeed
03.2016 - 02.2018
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Supported families through difficult times by offering emotional support and education on important care tasks.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Skills
- Workplace Safety
- Training and mentoring
- Team Management
- Care Coordination
- Care Planning
- Medication Management
- Staff Scheduling
- Monitoring staff
- Plan of care understanding
- Teamwork and Collaboration
Timeline
Associate Care Director
Aegis Living
09.2020 - Current
Care Aide
Accent Care Home Health
04.2019 - 03.2020
Medtech
Springfield Place
09.2018 - 02.2020
Home Care Provider
Self-employeed
03.2016 - 02.2018
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