Esmeralda Magana
Kyle,TX
Summary
Bilingual Court Clerk with advanced-level Spanish skills. Offering over two years of experience in providing courtroom assistance. Hardworking, organized, and committed to achieving excellence in all tasks. Organized to handle a high-intensity workload.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy.
Overview
24
24
years of professional experience
Work History
Court Clerk
Austin Municipal Court
07.2023 - Current
- Maintained strict confidentiality regarding sensitive case information in accordance with applicable laws and ethical standards.
- Contributed to the continuous improvement of court operations by identifying areas needing attention and implementing procedural changes as necessary.
- Answered telephone calls, took messages and transferred calls to appropriate colleagues.
- Answered telephone requests for information from general public, attorneys and other involved parties.
Security Guard
City of Austin
11.2021 - 08.2023
- Responsible for the safety of building, occupants and visitors by performing Closed Circuit Television and surveillance cameras.
- Respond to emergencies, write reports on incidents, patrol premises, monitor and authorize entrance and departure of employees as well as visitors.
- Knowledge of building alarms, access badges and security key inventories.
Assistant Supervisor/ Security Guard
Allied Universal
01.2019 - 11.2021
- Ensured the safety of occupants and visitors at work location, verified items were addressed correctly, marked with proper postage and in suitable conditions to be processed.
- Examined shipments contents and maintained the manifest, invoices and orders.
Monitor I
Corrections Corporation of America
01.2018 - 01.2019
- Booked inmates into facility and processed inmates for release.
- Established healthy relationships and maintained boundaries, conducted routine head counts, prepared/processed/maintained forms, reports, logs, records and activity journals.
- Inspected work sites and inmates’ automobiles for contraband, cleanliness and safety.
Psychiatric Nurse Assistant
Austin State Hospital
05.2016 - 01.2018
- Provided direct patient care including telemetry monitoring.
- Recorded and maintained patient records, listened and provided emotional support to patients and restrained patients, when needed, to prevent injuries.
Debt Collector
Municipal Services Bureau
01.2016 - 04.2016
- Monitored high risk accounts, managed delinquency cycles, recorded information regarding customers’ financial status and located and monitored overdue accounts.
- Planned payment arrangements with customers regarding their accounts.
Head Cashier/Receiving
The Home Depot
02.2007 - 12.2015
- Served as a cashier and exhibited superior customer service, oversaw daily office administration/operations, oversaw daily service issues in a timely manner, oversaw a team of 26 cashiers with positive reinforcement, trained, developed and encouraged new cashiers.
- Worked in the shipping/receiving department as well.
- Maintained the bookkeeping duties and audited money coming in and out of location.
- Verified the payroll for the cashiers, made sure the hours worked were correct and if there was an issue with payroll, I would fix it before submitting it.
- I also worked as a Pro customer service representative, which meant I would deal with all the contracts from the contractors that came in and bought supplies.
Supply Specialist
United States Army
05.2001 - 11.2004
- Packed and unpacked items, stored items in an orderly and accessible manner, examined stock items, received and counted stock items, marked stock items, audited equipment records, managed activities, related to strategic or tactical purchasing and controlled all inventory.
- I also, worked in the office setting, setting up meetings for the high-ranking officers.
- I would review calendars and would set up appointments for them and keep in communication via email.
- Verified quantities received against bills of lading, contracts, purchase requests, and shipping documents.
Education
Diploma - Automated Logistical Specialist
Fort Lee Quartermaster School
Fort Lee, VA10-2001
No Degree - Criminal Justice
Modesto Junior College
Modesto, CA06-2000
High School Diploma -
Patterson High School
Patterson, CA06-1998
Skills
- Strong organization
- Court procedures
- Document preparation
- Confidentiality
Timeline
Court Clerk
Austin Municipal Court
07.2023 - Current
Security Guard
City of Austin
11.2021 - 08.2023
Assistant Supervisor/ Security Guard
Allied Universal
01.2019 - 11.2021
Monitor I
Corrections Corporation of America
01.2018 - 01.2019
Psychiatric Nurse Assistant
Austin State Hospital
05.2016 - 01.2018
Debt Collector
Municipal Services Bureau
01.2016 - 04.2016
Head Cashier/Receiving
The Home Depot
02.2007 - 12.2015
Supply Specialist
United States Army
05.2001 - 11.2004
Diploma - Automated Logistical Specialist
Fort Lee Quartermaster School
No Degree - Criminal Justice
Modesto Junior College
High School Diploma -
Patterson High School
Similar Profiles
Allison GardnerAllison Gardner
Court Operations Supervisor - Customer Service/ Warrant Processing/Caseflow Management/Courtroom Support at City of Austin - Municipal CourtCourt Operations Supervisor - Customer Service/ Warrant Processing/Caseflow Management/Courtroom Support at City of Austin - Municipal Court
Jennifer WaltonJennifer Walton
Business Process Specialist at City of Austin Municipal CourtBusiness Process Specialist at City of Austin Municipal Court
Jose SotoJose Soto
Court Security Officer at Cottonwood Municipal CourtCourt Security Officer at Cottonwood Municipal Court
Aarón LópezAarón López
CAD Technician at KU & ASSOCIATESCAD Technician at KU & ASSOCIATES
Tasi Isa GoffTasi Isa Goff
Tattoo Artist at Self EmployedTattoo Artist at Self Employed