Esmeralda Mendoza
Fort Myers,FL
Summary
Dedicated Processing Technician with extensive experience in patient-focused service and insurance verification. Skilled in resolving billing issues and facilitating access to financial assistance programs, enhancing patient care and affordability.
Overview
17
17
years of professional experience
Work History
Processing Technician
Mail Meds Clinical Pharmacy
Fort Myers, FL
11.2016 - Current
- Advocated for patients by coordinating with physicians, nurses, case managers, and insurance providers to streamline care.
- Verified insurance benefits to facilitate timely patient care and billing processes. and resolve billing issues to prevent delays in patient care.
- review and maintain accurate scripts on patients' profiles to ensure efficient processing of medications.
- Assisted patients in obtaining financial support to alleviate medication expenses. in obtaining financial assistance to minimize or eliminate medication costs.
- verify insurance benefits and resolve billing issues to prevent delays in patient care.
- Facilitated access to co-pay assistance programs, enhancing patient affordability for necessary medications.
- Reviewed and maintained accurate scripts on patients' profiles, ensuring efficient medication processing.
- Facilitated prescription transfers to other pharmacies, ensuring accurate and timely access to medications for patients.
- Highlighted potential side effects and allergies for prescribed medications, promoting awareness and safety for patients.
Pharmacy Technician
Winn- Dixie Pharmacy
Lehigh Acres, FL
01.2010 - 11.2016
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
- Collaborated with pharmacist to measure, prepare, and label medication doses and packaging.
- Processed prescription orders accurately and efficiently for customers.
- Managed prescription orders with accuracy and attention to detail, ensuring timely service for customers.
- Operated pharmacy software to manage patient records and prescriptions.
- Addressed customer inquiries and resolved issues promptly, enhancing patient satisfaction.
Education
Pharmacy Technician -
Heritage Insititue
Fort Meyr Fl 02-2009
Skills
- Payment processing
- Claims management
- Billing management
- Regulatory compliance
- Patient-focused service
- Customer service
- Provider collaboration
- Attention to detail
- Time management
- Effective communication
- Claims management
Timeline
Processing Technician
Mail Meds Clinical Pharmacy
11.2016 - Current
Pharmacy Technician
Winn- Dixie Pharmacy
01.2010 - 11.2016
Pharmacy Technician -
Heritage Insititue