Esmeralda Metzler
Vancouver
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
19
19
years of professional experience
Work History
Front Desk Receptionist
Children's Center
04.2024 - Current
- Complete clerical duties and tasks for clinic administration.
- Verify and update demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Use computer programs and registration systems to schedule patients.
- Use multi-line phone system and pleasantly greet patients.
- Support office staff and operational requirements with administrative tasks.
- Performed various administrative tasks by filing, copying and faxing documents.
Cashier
Kohls Department Store
08.2023 - 04.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
Barista
Cup O' Karma
06.2016 - 12.2017
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Helped management keep adequate supply on hand by notifying of shortages.
Spanish Interpreter
Cyracom Intl
03.2011 - 03.2012
- Interpreted conversations between foreign language-speaking clients and others.
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
- Maintained message content, tone, and emotion as closely as possible.
- Interpreted spoken and written languages other than English and vice versa.
- Developed and maintained glossary of technical terms.
Teacher's Assistant
Montessori Christian Academy
08.2007 - 06.2008
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported classroom activities, tutoring, and reviewing work.
- Supported classroom maintenance and upkeep, organizing books and materials.
Fab Operator
Freescale Semiconductor
01.2006 - 06.2007
- Maintained clean and organized working environment to promote safety and efficiency.
- Collaborated with team members to complete projects accurately and quickly.
- Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety.
- Inspected equipment and materials to verify safety and quality standards.
Education
GED -
Maricopa Community Colleges - Mesa Community College
Mesa, AZBachelor of Arts - Spanish Linguistics
Arizona State University
Tempe, AZ05-2025
Skills
- Adaptive and Creative
- Appointment confirmation
- Sensitive information handling
- Email and telephone decorum
- Team collaboration
- Supply management
- Verbal and written communication
- Spreadsheet tracking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Education
Tempe, AZ,Mesa, AZ
Contact
Vancouver, Washington 98686
Timeline
Front Desk Receptionist
Children's Center
04.2024 - Current
Cashier
Kohls Department Store
08.2023 - 04.2024
Barista
Cup O' Karma
06.2016 - 12.2017
Spanish Interpreter
Cyracom Intl
03.2011 - 03.2012
Teacher's Assistant
Montessori Christian Academy
08.2007 - 06.2008
Fab Operator
Freescale Semiconductor
01.2006 - 06.2007
GED -
Maricopa Community Colleges - Mesa Community College
Bachelor of Arts - Spanish Linguistics
Arizona State University
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