Esmeralda Ortiz

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Hepatology & Urology Department

200 Hours

• Administered patient vitals and recorded medical histories to support efficient clinical workflows.
• Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.

• Ensured compliance with safety protocols and maintained laboratory cleanliness and organization.
• Rotated efficiently among classmates to quiz our knowledge on medical abbreviation
• Promptly executed and assisted in demonstrations for instructor for simulations in the class.
• Performed opening duties for classroom Lab

• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Cultivated warm relationships with regular customers.
• Streamlined order-taking process to minimize wait times for diners.

• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Used slow periods to restock supplies, ice, trays, and delivery bags.

• Assisted lead teacher in choreographing routines for school performances, resulting in engaging and memorable shows.
• Communicated effectively with parents regarding student progress, addressing concerns professionally as they arose.
• Helped maintain a safe and supportive classroom environment, fostering positive relationships among students.
• Ensured my toddlers had the best time while in class.