Esmeralda Padilla
Riverside,CA
Summary
Reliable Fulfillment Associate with highly flexible availability and excellent workplace focus. First-rate skills in inventory management, merchandise location and shipment preparation. Disciplined and hardworking professional with strong multitasking abilities. Offering 12 years of total related experience in management and fulfillment.
Overview
15
15
years of professional experience
Work History
Fulfillment Associate
Amazon
Eastvale, CA
01.2024 - Current
- Pack associate prioritizing getting customer orders packed in an efficient and timely manner.
- Maintaining quality and safety a top priority .
- Ship dock associate ,prioritizing customer orders being loaded and ready to ship in a timely and efficient manner .
- Trained in TRT making sure all early CPT's and box trucks are prioritized and loaded .
- Trained in Quality Control making sure any missing containers are located and loaded properly . As well auditing carts and pallets for quality , and proper labeling.
Grocery Distribution Center
Amazon
Eastvale , CA
04.2022 - 06.2022
- PIT trained in 5 different PIT equipment in order to pick orders , receive and relocate pallets .
- ICQA and problem solve trained in order to maintain inventory levels and counts . Ensuring we receive and maintain proper inventory levels by auditing , reporting and making suggesting ways to improve and maintain proper inventory .
- Conducted regular audits of physical inventory count against system records to ensure accuracy.
Insurance Agent
New York Life Insurance Co
Glendale, CA
02.2021 - 03.2022
- Educated customers on the importance of maintaining adequate insurance coverage.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Responded to customer inquiries and problems to promote great service.
- Responded quickly and accurately to inquiries from clients regarding their coverage plans.
- Maintained accurate records of all insurance transactions using computer software systems.
Assistant Store Manager
Food 4 Less
Athens
11.2008 - 09.2019
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Oversaw aspects of maintenance, inventory, and daily activity management.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
Education
Associate of Arts - Retail Management
Cerritos College
Norwalk, CA03-2018
Associate of Arts - Business Management
Cerritos College
Norwalk, CA12-2017
Certificate Of Achievement - Business Essentials
Cerritos College
Norwalk, CA12-2017
Certificate Of Achievement - Retail Management
Cerritos College
Norwalk, CA12-2017
Skills
- Material Handling
- Inventory Maintenance
- Customer Service
- Equipment Operation
- Inventory Auditing
- Staff Scheduling
- Shipment Preparation
- Excellent Communication
- Team Leadership
- Detail Oriented
- Work Prioritization
- Willing to Learn
- Punctual and Reliable
- Employee Relations
Languages
Spanish
Native/ Bilingual
Timeline
Fulfillment Associate
Amazon
01.2024 - Current
Grocery Distribution Center
Amazon
04.2022 - 06.2022
Insurance Agent
New York Life Insurance Co
02.2021 - 03.2022
Assistant Store Manager
Food 4 Less
11.2008 - 09.2019
Associate of Arts - Retail Management
Cerritos College
Associate of Arts - Business Management
Cerritos College
Certificate Of Achievement - Business Essentials
Cerritos College
Certificate Of Achievement - Retail Management
Cerritos College
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