Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Esmeralda Perez Alvarez

Summary

Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers. Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

1
1
year of professional experience

Work History

Digital Personal Shopper

Walmart
11.2022 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Greeted clients entering store to provide welcoming environment and friendly customer service.

Education

High School Diploma -

Bruce Randolph High School
3955 Steele St, Denver, CO 80205
05.2024

Skills

  • Portion Control
  • Analytical Approach
  • Guest Satisfaction
  • Information Management
  • Productivity Performance
  • Online Ordering Familiarity

Languages

Spanish
Professional Working

Timeline

Digital Personal Shopper

Walmart
11.2022 - Current

High School Diploma -

Bruce Randolph High School
Esmeralda Perez Alvarez