Michel Quintero
Long Prairie,MN
Summary
Hardworking employee enthusiastic about learning new fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Digital Shopper
Walmart
08.2023 - Current
- Tracked substitutions and informed customers of changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Worked productively with customers to meet order requirements and service expectations.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Digital Shopper
Instacart
07.2022 - Current
- Tracked substitutions and informed customers of changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Worked productively with customers to meet order requirements and service expectations.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Developed professional relationships with customers to establish repeat business and increase trust.
- Loaded and unloaded orders at customer's homes or locations.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
Salesperson
Marksons Furniture & Mattresses
10.2020 - 09.2022
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
Crew Member
McDonald's
01.2019 - 07.2020
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Caregiver, Special Needs
United Home Health Care
01.2018 - 02.2019
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with self-administered medications.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Education
Medical Office Assistance
South Texas College
Mcallen, TX07.2020
Medical Assisting
South Texas College
Mcallen, TX01.2020
Skills
- Verbal and Written Communication
- Portion Control
- Proper Staffing
- Online Ordering Familiarity
Languages
Spanish
Full Professional
Timeline
Digital Shopper
Walmart
08.2023 - Current
Digital Shopper
Instacart
07.2022 - Current
Salesperson
Marksons Furniture & Mattresses
10.2020 - 09.2022
Crew Member
McDonald's
01.2019 - 07.2020
Caregiver, Special Needs
United Home Health Care
01.2018 - 02.2019
Medical Office Assistance
South Texas College
Medical Assisting
South Texas College
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