Janiyah Miller
Punta Gorda,FL
Summary
Detail-oriented nursing student pursuing an Associate Degree in nursing, with hands-on experience in customer service, clerical support, and maintaining confidentiality. Strong communicator with the ability to multitask in fast-paced environments. Seeking a full-time, entry-level position in a hospital or clinic to support patient access, scheduling, and administrative operations.
Overview
5
5
years of professional experience
Work History
Digital Shopper
Walmart
Port Charlotte, Florida
12.2023 - Current
- Accurately selected and prepared customer orders according to digital instructions
- Verified items, quantities, and substitutions to ensure order accuracy
- Communicated with customers regarding order status and substitutions
- Met strict time requirements while maintaining attention to detail
- Followed company procedures, safety standards, and confidentiality guidelines
- Greeted customers at their vehicles and p,aced orders in their cars according to their requests
Youth Development Professional
Boys and Girls Club
North Port, Florida
03.2023 - 12.2023
- Supervised and engaged children in indoor and outdoor activities
- Maintained a safe, structural, and supportive environment
- Communicated effectively with staff, children, and parents
- Demonstrated responsibility, patience, and teamwork
Crew Member/Cashier
Wendys Restaurant
Punta Gorda, FL
11.2020 - 11.2021
- Took customer orders and processed payments accurately
- provided friendly, efficient customer service
- Prepared food while following food safety and sanitation guidelines
- Maintained cleanliness or workstations and dining areas
UPS Driver Helper
UPS
Port Charlotte, Florida
12.2022 - 2023
- Ensured accuracy, timelines, and professionalism during deliveries
- Delivered and sorted packages in a gated community.
- Followed safety procedures while operating golf carts and handling packages.
Education
North Port High School
North Port, FL05-2021
Associate of Science - Nursing
Florida SouthWestern State College
Fort Myers, FLSkills
- Time management
- Customer communication
- Order accuracy
- Quality assurance
- Customer relationship management
- Team collaboration
- Problem solving
- Attention to detail
- Adaptability in fast-paced environments
- Customer service
- Documentation and reporting
- Planning and organization
- Order coordination
- Customer relations
- Heavy lifting
- Verbal and written communication
- Relationship building
- Payment processing
- Accurate money handling
- Patient care
- Effective communication
- Adaptability
- Information protection
- Data collection
- Patient observation
- Active listening
- Corrective action planning
- Patient hygiene management
- Emotional support
- Multitasking Abilities
- Data entry accuracy
- Friendly demeanor
- Appointment scheduling
- Information management
- Microsoft office
- Telephone etiquette
- Typing and filing
- Front desk operations
- Office administration
- Phone reception
- Workflow management
- time management
- complaint resolution
- task prioritization
- effective communication
- team collaboration
- attention to detail
- creative problem solving
- adaptability to change
- conflict resolution
- Data entry
- Problem-solving
- Effective multitasking
- Teamwork and collaboration
- Strong work ethic
- Computer skills
- Strong problem solver
- Analytical skills
- Reliability
Languages
English
Professional
Timeline
Digital Shopper
Walmart
12.2023 - Current
Youth Development Professional
Boys and Girls Club
03.2023 - 12.2023
UPS Driver Helper
UPS
12.2022 - 2023
Crew Member/Cashier
Wendys Restaurant
11.2020 - 11.2021
North Port High School
Associate of Science - Nursing
Florida SouthWestern State College