Nichole Thomas
Evadale
Summary
Detail-oriented professional in order fulfillment, excelling in team collaboration and customer service. Proven ability to manage online orders and train new associates, ensuring efficient operations and enhanced customer satisfaction. Dedicated digital shopper with experience managing online orders, known for strong attention to detail and effective communication.
Overview
8
8
years of professional experience
Work History
Digital Shopper
Walmart
Silsbee, TX
10.2023 - Current
- Managed online customer orders and ensured timely fulfillment.
- Collaborated with teams to enhance digital shopping experiences.
- Utilized inventory management systems for product availability checks.
- Provided training and support to new digital shopping associates.
- Assisted teammates with daily tasks during peak periods.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Greeted customers and answered product or service questions.
- Scanned items when pulling from shelves to update system stock information.
- Suggested comparable products to replace out-of-stock items.
Custodian
Buna Independent School District
Buna, TX
09.2023 - 10.2023
- Maintained cleanliness in classrooms, restrooms, and common areas daily.
- Replenished supplies such as soap and paper towels in restrooms and kitchens.
- Disposed of waste materials following school district safety guidelines.
Courtesy Clerk
Jasper County Courthouse
Buna
12.2017 - 11.2022
- Assisted patrons with inquiries regarding courthouse services and provided accurate information.
- Organized court documents for efficient access and retrieval.
- Managed inventory of supplies to ensure operational readiness.
- Supported courthouse events by arranging spaces and welcoming attendees.
- Delivered exceptional customer service through professionalism and courtesy.
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Prepared court orders and judgments for signature.
- Provided assistance to attorneys and court personnel in courtroom
- Assisted court in scheduling hearings, meetings and other events to support seamless operations.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Answered telephone calls, took messages and transferred calls to appropriate colleagues.
Education
High School Diploma -
Evadale High School
Evadale, TX05.2002
Skills
- Order fulfillment
- Team collaboration
- Training development
- Problem solving
- Attention to detail
- Time management
- Effective communication
- Customer service
- Accurate money handling
- Product awareness
- Order proofing
- Online ordering
- Delivery organization
- Stocking
- Cleaning
- Time management
- Multitasking
- GIF Knowledge
- Reliability
Timeline
Digital Shopper
Walmart
10.2023 - Current
Custodian
Buna Independent School District
09.2023 - 10.2023
Courtesy Clerk
Jasper County Courthouse
12.2017 - 11.2022
High School Diploma -
Evadale High School