Esmeralda Ramirez
Summary
Dynamic professional with a proven track record of developing strong leadership and organizational skills in a fast-paced admissions environment. Expertise in streamlining processes, managing diverse teams, and enhancing client interactions to achieve optimal results. Eager to leverage transferable skills in a new field, driving success through innovative solutions and collaborative efforts. Committed to continuous improvement and fostering positive relationships that contribute to organizational growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Admissions Supervisor
Cliff's Amusement Park
Albuquerque, NM
03.2024 - 09.2025
- Promoted to Supervisor after 1 year and 4 months of exceptional work.
- Maintained cleanliness and organization in designated areas to enhance operational efficiency.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Managed daily operations, maintaining a well-organized and efficient theme park environment.
- Supported team members during peak hours to optimize workflow and meet customer demands.
- Trained new staff on best practices for operations and customer interaction techniques.
Education
High School Diploma -
Highland High School
Albuquerque, NM05-2025
Bachelor of Science - Computer Science
University of Denver
Denver, CO06-2029
Skills
- Customer Service
- Multitasking
- Adaptability
- Strong organization
- Sales experience
- Problem-solving
Certification
- Google IT Support
- Coursera, 2024
LANGUAGES
Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Elementary
Interests
- Developing software, websites, and apps in various programming languages
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Supporting STEM education initiatives and mentorship programs
- Avid Reader
- Coding and Programming
- Video Gaming
Awards
Global Seal of Biliteracy (Spanish)
Academic Letter/Honor Roll '21-'25
Class Salutatorian
Albuquerque Metro Volleyball: Senior All-Academic Team, Senior Student-Athlete of the Year
National Honor Society Vice President
Community Service
- The Pit Stadium, Court Clean Up, Albuquerque, NM, 2024-03,
Timeline
Admissions Supervisor
Cliff's Amusement Park
03.2024 - 09.2025
High School Diploma -
Highland High School
Bachelor of Science - Computer Science
University of Denver