Summary
Overview
Work History
Education
Skills
Credentials
Timeline
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Esmeralda Resendiz

Gonzales,LA

Summary

Aspiring business administration students with a passion for entrepreneurship. Dedicated to developing exceptional customer service and organization skills to stablish a successful business in the future.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

Casa Maria Mexican Restaurant
05.2024 - 08.2024
  • Managed guest seating arrangements while practicing leadership and organization skills.
  • Enhanced customer service abilities through direct interaction.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Server

La Rumba Mexican Restaurant
04.2023 - 02.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Administrator

Supermarket Store
01.2021 - 03.2022
  • Managed daily financial operations and maintained accurate records.
  • Developed strong customer service and organizational skills.
  • Cultivated leadership habits and ensured workplace responsibly.


Education

Business Administration

East Ascension High School
Gonzales, LA
08-2029

Skills

  • Fluent in English and Spanish
  • Customer Service Excellence
  • Financial Management
  • Leadership and Collaboration
  • Organization Skills
  • Adaptability and Respectful Communication

Credentials

  • ACT National Career Readiness- (Silver, Gold and Platinum)
  • JS 2.0- NRF Customer Service and Sales
  • JS 2.0-Louisiana Micro-Enterprise Credential I & II
  • Greenhand FFA Degree
  • Chapter FFA Degree
  • Customer Service & Sales- Certified Specialist

Timeline

Restaurant Hostess

Casa Maria Mexican Restaurant
05.2024 - 08.2024

Server

La Rumba Mexican Restaurant
04.2023 - 02.2024

Administrator

Supermarket Store
01.2021 - 03.2022

Business Administration

East Ascension High School

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Esmeralda Resendiz