Nikki Holt
Starkville,MS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
Casa Bravo Restaurant
08.2023 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
Cashier/Server
Asian Foods Market and Restaurant
10.2021 - 01.2023
- My responsibilities as a cashier included money transactions, scanning items, taking to-go orders, cleaning, and making teas
- Responsibilities as a server included greeting and seating customers, taking orders, fetching food and drinks, cleaning, and making sure the experience is satisfactory for customers.
Kitchen Staff Summer Job
Timber Creek Church Camp
06.2021 - 07.2021
- My responsibilities at this summer job included preparing food, preparing plates, and serving plates to campers and staff.
Carhop Summer Job
Sonic Drive-In
06.2019 - 07.2019
- My responsibilities included checking orders for accuracy, adding condiments to bags, greeting and serving customers, completing transactions and orders, and cleaning.
Education
Biochemistry, Forensic and PreMed concentrations
Mississippi State University
StarkvilleHigh School Diploma -
Forest High School
Forest05.2021
Skills
- Time management
- Positive attitude
- Customer service experience
- Listening skills
- Fluent English
- Intermediate Spanish
- Active Learning
- Strong multitasking
- Supply Restocking
Volunteerhours
BETA & Community
Awards
- STAR Student
- Various Sports/Art/Academic Awards (BETA, TSA, band, volleyball, subject awards, scholarships and more)
Timeline
Restaurant Hostess
Casa Bravo Restaurant
08.2023 - Current
Cashier/Server
Asian Foods Market and Restaurant
10.2021 - 01.2023
Kitchen Staff Summer Job
Timber Creek Church Camp
06.2021 - 07.2021
Carhop Summer Job
Sonic Drive-In
06.2019 - 07.2019
Biochemistry, Forensic and PreMed concentrations
Mississippi State University
High School Diploma -
Forest High School
Similar Profiles
ANTHONY RODRIGUEZANTHONY RODRIGUEZ
Server at Bravo RestaurantServer at Bravo Restaurant
Kanoe KaaaKanoe Kaaa
Waitress at Bravo RestaurantWaitress at Bravo Restaurant
Alondra AvilesAlondra Aviles
Waitress at Mi Casa Mexican Restaurant & BarWaitress at Mi Casa Mexican Restaurant & Bar