Summary
Overview
Work History
Education
Skills
Languages
Generic

Andrea Diaz

Chicago,IL

Summary

A 19 year old ready to work, and prepared for anything the day brings me. I am an energetic hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. I find myself easy to talk to, and I think customers really appreciated that. I am in college but my schedule is very flexible. Im ready to start on a new work journey.

Overview

1
1
year of professional experience

Work History

Restaurant Hostess

Paisans Pizza
Chicago, IL
04.2021 - 12.2021
  • Answered customer questions about hours, seating and menu information.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Trained new hostess.

Server

La Michoacana Azteca
Chicago, IL
03.2021 - 07.2021
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Was able to connect with customers in English and Spanish.

Education

Associate of Business Administration -

East West University
Chicago, IL
06.2024

High School Diploma -

John Hancock College Prep
Chicago IL
06.2021

Skills

  • Time Management
  • High-Volume Dining
  • Wheelchair Support
  • Bilingual
  • Fast Learner
  • On time
  • Reservation Management
  • Wait List Management
  • Team Player
  • Active Listening and Communication
  • Table Setting Arrangements
  • Customer Preferences

Languages

English
Native or Bilingual
Spanish
Professional Working

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