Esmeralda Valadez
Chicago Heights,IL
Summary
Proven in enhancing customer satisfaction through exceptional service at Goodwill, I excel in teamwork and problem-solving. Demonstrated ability to foster positive relationships and streamline processes, significantly improving the shopping experience. Skilled in customer assistance and adept at adapting to varied work environments, I consistently exceed performance expectations.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate , Maintenance
Goodwill
07.2024 - 12.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Retail Sales Associate
Staples
01.2023 - 08.2023
- Assisted customers with inquiries related to product information and selection.
- Ensured store environment was orderly and clean to improve overall customer satisfaction.
- Helped customers complete purchases, locate items, and join reward programs.
- Facilitated seamless handling of returns by maintaining compliance with corporate procedures.
Picker Packer
Amazon
10.2019 - 11.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Temp Worker
Landauer
11.2021 - 05.2022
- Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
- Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
- Learned semi-skilled and advanced work by shadowing experienced workers.
- Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.
Education
High School Diploma - High School Administration
Crete-monee Highschool
Crete, IL06.2019
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Customer assistance
- Flexible schedule
Timeline
Retail Sales Associate , Maintenance
Goodwill
07.2024 - 12.2024
Retail Sales Associate
Staples
01.2023 - 08.2023
Temp Worker
Landauer
11.2021 - 05.2022
Picker Packer
Amazon
10.2019 - 11.2021
High School Diploma - High School Administration
Crete-monee Highschool