Esmeralda Vasquez
Menifee,CA
Summary
Proven track record of enhancing customer satisfaction and streamlining operations at Nordstrom, demonstrating exceptional attention to detail and effective problem-solving skills. Excelled in roles requiring clear communication and teamwork, significantly improving efficiency and fostering customer loyalty. Known for reliability and the ability to thrive under pressure, consistently exceeding productivity goals.
Overview
4
4
years of professional experience
Work History
Busser
Nordstrom
03.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Cashier/ Server
Nordstrom
03.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Fulfillment Associate
Nordstrom
10.2021 - 01.2022
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
- Picked and packed order items.
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
Cashier
Grocery Outlet Bargain Market
01.2021 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Education
Hilltop
Chula Vista, CA2020
Skills
- Time management
- Attention to detail
- Clear communication
- Cleaning and sanitizing
- Table bussing
- Team collaboration
- Workplace safety
- Effective problem solving
- Inventory management
- Mentoring
- Working under pressure
- Positive attitude
- Multitasking and organization
- Reliability and punctuality
Timeline
Busser
Nordstrom
03.2023 - Current
Cashier/ Server
Nordstrom
03.2022 - Current
Fulfillment Associate
Nordstrom
10.2021 - 01.2022
Cashier
Grocery Outlet Bargain Market
01.2021 - 09.2021
Hilltop
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