Esmeralda Vazquez
Cliffside Park,NJ
Summary
Punctual and honest cashier with solid background in busy environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Reliable employee seeking hostess position. Offering excellent communication and good judgment.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Cashier
Aldi Supermarket
05.2022 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, credit card transactions with excellent accuracy levels.
- Worked flexible schedules and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Upsold additional products and services to customers, increasing revenue.
- Responded promptly to requests for assistance, spills and customer inquiries.
Sales Associate
Gap Factory
02.2021 - 03.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Monitored customers for signs of security concerns and escalated issues to management.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
High School Diploma -
North Bergen High School
North Bergen, NJ06.2020
Skills
- Product Knowledge
- Stocking and Replenishing
- Guest Inquiries
- Credit and Cash Transactions
- Refunds and Exchanges
- Cleaning and Sanitizing
- Staff Training
- Till Counting
- Time Management Skills
- Cash Counting Machine Operations
- Customer Service
- Merchandise Restocking
- Training and Development
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Aldi Supermarket
05.2022 - 09.2023
Sales Associate
Gap Factory
02.2021 - 03.2022
High School Diploma -
North Bergen High School
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