Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Esmirna Contreras

Buckeye,AZ

Summary

Results-driven Logistics Analyst with proven expertise at Outset Medical in optimizing distribution planning and enhancing inventory control. Skilled in data analysis and effective communication, I successfully improved operational efficiency, reducing errors significantly. Adept at problem-solving and team collaboration, I thrive in fast-paced environments, delivering exceptional logistics solutions.

Overview

22
22
years of professional experience

Work History

Logistics Analyst

Outset Medical
San Jose, CA
10.2024 - 03.2025
  • Coordinated the transportation of goods between suppliers, manufacturers, warehouses, and customers.
  • Established systems for monitoring orders from origin to destination point.
  • Created reports on inventory levels, delivery times, transport costs, and performance metrics.
  • Assisted in the development of new warehouse processes to improve efficiency and reduce errors.
  • Planned daily distribution schedules based on customer requirements and available resources.
  • Managed projects related to improving inventory control procedures.
  • Provided technical support regarding freight forwarding processes.

Costumer Service Representative

Expeditors International of WA
Surprise, AZ
07.2022 - 09.2024
  • Provided accurate information about products and services to customers.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Analyzed customer orders to determine optimal shipping routes and methods.
  • Organized and managed the inventory of all incoming and outgoing shipments.
  • Maintained accurate records of all deliveries using automated systems or manual documents.
  • Supervised warehouse personnel in loading and unloading cargo containers or trucks.
  • Created detailed reports on logistics operations, including cost analysis, shipment tracking, and performance metrics.

Shipping Clerk

Conair
Glendale, AZ
11.2021 - 06.2022
  • Coordinated with customers on delivery dates and times in order to meet customer requirements.
  • Collaborated with other staff members on projects related to improving efficiency within the department.
  • Utilized various computer systems to track shipments throughout their journey from origin to final destination.
  • Verified shipping documents for accuracy.
  • Ensured that all outgoing items were properly labeled with correct information such as destination addresses, weight limits.
  • Prepared outgoing parcels for shipment, including packing, sealing, labeling, and affixing postage.
  • Assisted in resolving any disputes between customers and carriers related to shipping costs or delivery timeframes.

Executive Assistant

The Royal Group International
Addison, IL
01.2010 - 09.2014
  • Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
  • Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
  • Greeted visitors warmly upon arrival at the office premises.
  • Facilitated communication between senior management and staff.
  • Answered telephone calls from customers or clients providing assistance where necessary.
  • Assisted in organizing conferences, seminars and other events as directed by the executives.
  • Monitored incoming emails and responded accordingly in a timely manner.
  • Managed daily invoices, reports and proposals.

Supervisor

Inserts usa
Chicago, IL
08.2003 - 09.2009
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Developed strategies to improve team performance and productivity.
  • Trained new employees on company policies and procedures.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Directed and supervised team of 15 employees in daily operations.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Led weekly team meetings to discuss progress, address issues, and plan future actions.
  • Acted as a liaison between upper management and staff, facilitating open communication.
  • Monitored employee attendance, addressing any punctuality or absenteeism issues.
  • Trained new employees on company policies, job duties, and performance expectations.

Education

High School Diploma -

Curie High School
Chicago, IL
08-2003

Skills

  • Data analysis
  • Problem solving
  • Effective communication
  • Team collaboration
  • Time management
  • Warehouse management
  • Distribution planning
  • Logistics optimization
  • Logistics analysis
  • Problem-solving
  • OSHA compliance

Accomplishments

  • employee of the month
  • award for safety and compliance with OSHA

Languages

Spanish
Full Professional

Timeline

Logistics Analyst

Outset Medical
10.2024 - 03.2025

Costumer Service Representative

Expeditors International of WA
07.2022 - 09.2024

Shipping Clerk

Conair
11.2021 - 06.2022

Executive Assistant

The Royal Group International
01.2010 - 09.2014

Supervisor

Inserts usa
08.2003 - 09.2009

High School Diploma -

Curie High School

Similar Profiles

CREATE PROFILE