Esmonni Fisher
Brooklyn,NY
Summary
Organized and dedicated Administrative employee with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments. Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
14
14
years of professional experience
Work History
Merchandise Events Vendor
Madison Square Garden
02.2011 - Current
- Supervised guests at front counter, answering questions regarding products.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Prioritized helping customers over completing other routine tasks in store.
Human Resources Coordinator
ParCare Community Health Network
07.2022 - 08.2023
- Manage employee records and ensure compliance with HR policies and procedures.
- Assist with HR reporting and data analysis.
- Support implementation of HR programs and initiatives, such as performance management, employee development, employee committees, and other employee initiatives.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Maintained human resources information system and kept employee files up to date and accurate.
- Conducted new employee onboarding and provided ongoing orientation training.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Executed record filing system to improve document organization and management.
Human Resources Administrative Assistant/File Clerk
AEG Management/ Barclay Center
09.2015 - 11.2017
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Executed record filing system to improve document organization and management.
- Received and responded to varied questions from applicants, employees and managers and escalated difficult questions to higher-level human resource employees.
- Classified files based on source, type or other details.
- Assisted with meetings and presentations within company.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
Bachelor of Theology -
ABG Theological Seminary
Brooklyn, NY12.2021
Bachelor of Arts - Liberal Arts And General Studies
Borough of Manhattan Community College of The City University of New York
New York, NY01.2016
High School Diploma -
High School For Civil Rights
Brooklyn, NY06.2010
Skills
- Microsoft Office Suite expertise
- Transmitting files
- Business correspondence
- Human resource laws knowledge
- Administrative support specialist
- Strong problem solver
- Documentation review
- Correspondence management
- Customer assistance
- Guest service
- Team Collaboration
- Community Outreach
Timeline
Human Resources Coordinator
ParCare Community Health Network
07.2022 - 08.2023
Human Resources Administrative Assistant/File Clerk
AEG Management/ Barclay Center
09.2015 - 11.2017
Merchandise Events Vendor
Madison Square Garden
02.2011 - Current
Bachelor of Theology -
ABG Theological Seminary
Bachelor of Arts - Liberal Arts And General Studies
Borough of Manhattan Community College of The City University of New York
High School Diploma -
High School For Civil Rights
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