Esosa Imade
Cordova,US
Summary
Quality Supervisor with extensive experience at Arvato Bertelsmann, specializing in root cause analysis and training program development. Proficient in implementing quality management systems and ensuring compliance to enhance operational efficiency. Demonstrated expertise in SAP and fostering team collaboration to drive continuous improvement and maintain high quality control standards.
Overview
6
6
years of professional experience
1
1
Certification
1
1
ISO 9001 Lead Auditor
Work History
Quality Supervisor
Arvato Bertelsmann
Memphis, US
04.2023 - Current
- Led internal audits and contributed to external audits for compliance assurance.
- Enforced Good Documentation Practices and Good Distribution Practices throughout site operations.
- Approved or rejected products based on inspection data, documentation, and regulatory standards.
- Reviewed Materials labeling, packaging, and documentation for accuracy prior to release.
- Investigated nonconformances while ensuring comprehensive documentation and materials disposition.
- Conducted root cause analysis and managed timely execution and closure of CAPAs.
- Developed, implemented, and monitored quality assurance procedures and SOPs for medical devices.
- Reported quality issues promptly to facilitate swift resolution.
Supervisor - Training and Quality
DHL Supply Chain
Memphis, US
02.2020 - Current
- Created and updated Job Instruction Sheets to enhance operational clarity.
- Supervised onboarding for new hires, scheduling retraining and cross-training sessions.
- Standardized operational processes while addressing labor shortages in collaboration with operations.
- Developed profiles for new hires and salaried employees across various access platforms.
- Ensured accurate documentation for completed training programs.
- Coached trainers to deliver impactful training sessions effectively.
- Monitored hourly reporting of operational progress to track performance metrics.
Education
MASTER OF SCIENCE - ENVIRONMENTAL MANAGEMENT
University of South Wales
United Kingdom12.2014
BACHELOR OF SCIENCE - CHEMISTRY
Ambrose Alli University
Ekpoma, Nigeria09.2008
Skills
- SAP and Manhattan WMS
- Lean methodologies
- Nonconformance investigation
- Root cause analysis
- Process standardization
- Training program development
- Corrective actions and planning
- Internal and external audits
- Quality management systems
- Quality control inspections
- Data interpretation
Accomplishments
- Lead quality control team, enhancing procedures and reducing errors across departments.
- Train staff in improved processes, achieving measurable quality improvements.
- Conduct audits and investigations to identify and address process deficiencies.
- Collaborate with operations to refine picking and packing techniques.
- Initiate deviation to correct future errors.
- Spearhead quality control initiatives, conducting thorough audits and implementing data-driven process improvements to enhance operational efficiency.
- Ensures process compliance and ISO requirements.
- Foster cross-functional partnerships with operations and engineering teams to resolve systemic issues and optimize picking and packing procedures.
- Led training programs, enhancing team skills and boosting operational efficiency.
- Implemented quality checks, resulting in measurable improvements in service delivery.
- Collaborated with management to refine employee evaluation processes, increasing retention.
- Developed detailed work instructions, streamlining operations and reducing errors.
- Facilitated team building, fostering a collaborative and high-performing work environment.
- Create training plans for both full time and seasonal hires.
- Fostered a culture of continuous improvement by implementing lean methodologies, driving process optimization across multiple shifts.
- Crafted comprehensive work instructions, minimizing errors and streamlining operational procedures across departments.
Certification
OSHA 30
Timeline
Quality Supervisor
Arvato Bertelsmann
04.2023 - Current
Supervisor - Training and Quality
DHL Supply Chain
02.2020 - Current
MASTER OF SCIENCE - ENVIRONMENTAL MANAGEMENT
University of South Wales
BACHELOR OF SCIENCE - CHEMISTRY
Ambrose Alli University