Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Espen Brown

Espen Brown

Isanti,Minnesota

Summary

Self-motivated, highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Overview

4
4
years of professional experience

Work History

Guest Service Representative

Kwik Trip
Isanti, Minnesota
10.2023 - Current
  • Welcomed large volume of guests and improved overall customer service.
  • Resolved guest complaints in a professional manner.
  • Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.

Sous Chef

Coborn's Grocery Store
Isanti, Minnesota
04.2021 - 04.2023
  • Created a positive work environment by encouraging teamwork among staff members.
  • Directed kitchen staff in day-to-day operations including food production, sanitation, safety practices, and personnel management.
  • Collaborated with Executive Chef to create innovative dishes for special events.

Drive-Thru Cashier

McDonald's
Isanti, Minnesota
06.2020 - 09.2020
  • Operated drive-thru window efficiently to ensure fast order processing times.
  • Greeted customers, took orders, and provided product information.
  • Kept drive-thru station well-stocked and organized to meet customer needs.

Education

Associate of Arts - General Studies

Anoka-Ramsey Community College
Cambridge, MN
09-2024

Skills

  • Property Security
  • Concierge Support
  • Customer Service
  • Reservation Management

References

References available upon request.

Timeline

Guest Service Representative

Kwik Trip
10.2023 - Current

Sous Chef

Coborn's Grocery Store
04.2021 - 04.2023

Drive-Thru Cashier

McDonald's
06.2020 - 09.2020

Associate of Arts - General Studies

Anoka-Ramsey Community College
Espen Brown