Esperanza Castellanos
Miami,FL
Summary
At Accenture, excelled as a Workplace Operations Associate, mastering customer service and verbal communication. Spearheaded hospitality initiatives, significantly enhancing employee and visitor satisfaction. Demonstrated exceptional organizational skills in managing office supplies and coordinating events, showcasing a fast-learning ability and a knack for fostering positive relations.
Overview
11
11
years of professional experience
Work History
Workplace Operations Associate
Accenture
07.2014 - 01.2025
-Hospitality; Customer Relations and Front Desk Associate
- Greeted and Welcomed Employees and Visitors with the Highest Spirit of Hospitality
- Make and confirm reservations to reserve workspaces for individuals or conferences/meetings
- In charge of Office, Coffee and Promotional Supplies
- Arranged and organized what needed for In-Site or out of
- Office Events
- Read and answer daily emails to promptly attend requests
- Supported Employees and Visitors to fully complete their work
- Assisted and collaborated with Supervisor to run office according to Policy's Company.
Education
Completion Certificate - Business
Seminar, 8 Months -Business Administration
Washington, D.C.08.1980
Skills
- Customer service
- Verbal and written communication
- Deadline
- People Skills
- Fast Learner
Languages
English
Professional Working
Timeline
Workplace Operations Associate
Accenture
07.2014 - 01.2025
Completion Certificate - Business
Seminar, 8 Months -Business Administration
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