Esperanza Moreno

• Responded to customer requests for products, services, and company information.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
• Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.

• Loaded and unloaded items from production line.
• Supported quality control efforts by inspecting products for defects before packaging.
• Maintained clean and safe work environment, adhering to company safety regulations and policies.
• Placed items into bags, boxes or other containers.

• Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
• Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
• Educated customers on use of banking website and mobile apps.
• Disbursed cash and checks accurately while maintaining security of cash drawers.

• Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
• Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
• Educated customers on use of banking website and mobile apps.
• Disbursed cash and checks accurately while maintaining security of cash drawers.

• Enhanced customer satisfaction by providing efficient and friendly service during checkout.
• Performed price checks for fellow cashiers, ensuring accurate pricing on merchandise for customers'' convenience.
• Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
• Handled high volumes of transactions with accuracy, contributing to overall store sales goals.

Front desk cashier

Taking orders

Preparing clothes for cleaner