Esperanza Sanchez
Canaan,NY
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
13
13
years of professional experience
Work History
Chief Executive Officer
Chatham Rescue Squad
06.2022 - Current
- Established foundational processes for business operations in Non-profit sector.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts at local government level.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
- Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
- Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
- Managed financial, operational and human resources to optimize business performance.
- Monitored key business risks and established risk management procedures.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Communicated business performance, forecasts and strategies to stakeholders
EMT-Basic
Greenport Rescue Squad
02.2022 - Current
- Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Provided education to familiarize patients with medical treatments and self-care.
Operations Manager
Chatham Rescue Squad
07.2010 - 03.2022
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Mitigated business risks by working closely with staff members and assessing performance.
Education
Bachelor of Science - Public Affairs And Public Policy Analysis
SUNY Empire State College
Saratoga Springs, NY01.2017
Emergency Medical Techinician
Columbia-Greene Community College
Hudson, NY08.2010
Skills
- Recruiting and Hiring Top Talent
- Budgeting and Cost Control
- Public Relations Understanding
- Revenue Growth
- Product Development and Expansion
- Strategic Partnership
- Business Administration
- Budgetary Oversight
- Effective Communicator and Public Speaker
- Employee Motivation and Performance
- Profit and Loss
- Conflict Alleviation
Timeline
Chief Executive Officer
Chatham Rescue Squad
06.2022 - Current
EMT-Basic
Greenport Rescue Squad
02.2022 - Current
Operations Manager
Chatham Rescue Squad
07.2010 - 03.2022
Bachelor of Science - Public Affairs And Public Policy Analysis
SUNY Empire State College
Emergency Medical Techinician
Columbia-Greene Community College
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