Esperanza "Hope" Alvarado-Sammons
Augusta,GA
Summary
Experienced Operations Assistant that can manage operational tasks and streamline processes to improve efficiency. Utilizes strong organizational and communication skills to support team goals and ensure smooth operations. Track record of problem-solving and adaptability in dynamic environments. Proven ability to develop standard operating procedures and enhance operational efficiency through effective communication and logistical coordination.
Overview
3
3
years of professional experience
Work History
Operations Assistant
DFMWR/RECDIV/HTRS
508 North Range Rd.
01.2024 - Current
- Directed and performed a variety of functions to include working with RecTrac, FMBS, ACRRO, EDM, to provide administrative support for Hilltop Riding Stables and Installation Morale, Welfare, and Recreation Programming.
- Coordinated personnel using trackers, schedules and other products in approved systems using Excel and Word Document while simultaneously keeping track of personnel annual and mandatory training to ensure personnel compliance.
- Developed standard operating procedures for routine tasks, promoting consistency in operations in sure of the success of the annual SAV team inspection.
- Assisted the program manager in answering questions from SAV team regarding program functions, directives and equine history directly resulting in a positive rating.
- Monitored and updated personnel reports to include PERSTAT and ongoing personnel trackers within my program.
- Gathered and provided statistical and analytic data from programs in the form of products or slideshows to brief leaders to include high-ranking personnel within MWR and SAV team.
- Assisted with building and correcting Midpoints and Appraisals.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Analyzed, built and projected FY24 FY25 FY26 FY27 budgets for both Hilltop Riding Stables and Special Events.
- Coordinated scheduling and logistics for recreational programs, enhancing operational efficiency in Hilltop Riding Stables Summer Camps, Private Lessons, Trail Rides.
- Provided support to Hilltop Riding Stables by directing and performing all administrative functions to include personnel schedule, program schedules, maintenance request using ARMA, marketing request using ARFS and maintaining internal controls by updating MICP book.
- Trained and have worked personnel actions including resignations, separations, military furlough and Leave without pay using DCPDS.
- Trained in and completed RPA full requests in AutoNOA. Completed these actions for multiple programs within the division.
- Have been trained to run multiple Recreation Facilities to include Hilltop Riding Stables, Tactical Sportsman Complex, and Special Events.
Recreation Assistant
DFMWR/RECDIV/HTRS
508 North Range Rd
06.2023 - 01.2024
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Performed light custodial duties to provide clean and inviting facilities.
- Coordinated scheduling for various programs and activities, maximizing facility usage and accommodating diverse needs.
Education
Associate of Applied Science - Intelligence
Cochies College
Sierra Vista, AZ03-2019
Skills
- Organizational management
- Directing Program Functions
- Personnel Actions
- Budgets
- Documentation Prep
- FMBS Savvy
- DCPDS
- AutoNOA
- RecTrac
- ARMA
Timeline
Operations Assistant
DFMWR/RECDIV/HTRS
01.2024 - Current
Recreation Assistant
DFMWR/RECDIV/HTRS
06.2023 - 01.2024
Associate of Applied Science - Intelligence
Cochies College