Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Esperanza N Valenzuela

caseyville,IL

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

2
2
years of professional experience

Work History

Waitress

El Maguey Mexican Restaurant
Collinsville, IL
01.2024 - 02.2025
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Assisted in seating guests at tables or booths.
  • Developed positive relationships with regular customers through friendly conversation.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Provided support to existing staff on various tasks and duties.
  • Assisted with training new employees on company policies and procedures.
  • Attended training sessions and meetings to learn new information and develop personal skills.

Counter Clerk

American Cleaners
Glen Carbon, IL
07.2023 - 01.2024
  • Conducted price checks when requested by customers or management team members.
  • Operated cash register to process customer transactions accurately and efficiently.
  • Completed daily paperwork such as opening and closing reports accurately and timely.
  • Handled money transfers between registers during peak times when additional help was needed on the floor.
  • Organized the work area to ensure a safe and efficient environment was maintained at all times.
  • Kept records of incoming garments, outgoing deliveries, payments received and inventory levels.
  • Maintained customer service standards by greeting and assisting customers with their orders.
  • Provided customers with information about pricing, payment options and special offers available.

Education

High School Diploma -

Collinsville High School
Collinsville
05-2024

Associate of Arts - Pediatric Nursing

Saint Louis Community College
St. Louis, MO

Skills

  • Customer service
  • Team collaboration
  • Effective communication
  • Time management
  • Employee training
  • Healthcare communication
  • Scheduling
  • Appointment scheduling
  • Organization skills

Languages

Spanish
Native/ Bilingual

Timeline

Waitress

El Maguey Mexican Restaurant
01.2024 - 02.2025

Counter Clerk

American Cleaners
07.2023 - 01.2024

High School Diploma -

Collinsville High School

Associate of Arts - Pediatric Nursing

Saint Louis Community College