Esraa Hreibi
Dearborn Heights,MI
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management.
Overview
3
3
years of professional experience
Work History
Sales Associate
Walmart
11.2020 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
Medical Receptionist
Michigan Healthcare Professionals
03.2023 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Transcribed phone messages and relayed to appropriate personnel.
- Completed patient referrals to other medical specialists.
- Performed various administrative tasks by filing, copying and faxing documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained payments from patients and scanned identification and insurance cards.
Education
High School Diploma -
Dearborn High School
Dearborn, MI06.2022
Associate of Science - Biology
Henry Ford College
Dearborn, MI05.2025
Skills
- Computer skills (Epic Software)
- Reading Comprehension
- Time management
- Problem Solving
- Data Entry Software
- Teamwork and Collaboration
- Customer service
- Reliability
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Medical Receptionist
Michigan Healthcare Professionals
03.2023 - Current
Sales Associate
Walmart
11.2020 - 03.2023
High School Diploma -
Dearborn High School
Associate of Science - Biology
Henry Ford College
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