Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
Generic
Esrom Griffin Jr

Esrom Griffin Jr

Columbia,MO

Summary

My goal is to establish a successful career in my chosen field by working hard and remaining dedicated. I have more than four years of experience in sales and customer service, including a year in an office setting. Additionally, I have spent two years participating in community involvement and two years working with the youth. I enjoy communicating with people and building strong relationships. I am enthusiastic about learning new things and willing to try everything. I plan to show my passion and dedication by putting in hard work and striving to achieve my goals.. I can analyze situations effectively and accurately and work independently. I am also invested into being a dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. I love working with people, talking building relationships which all lead to great things for a work environment. Some consider me a collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of customers in dynamic, fast-paced settings.

Overview

6
6
years of professional experience

Work History

Financial Aid Advisor

University Of Missouri System
08.2023 - Current
  • Assisted students in securing funding for their education through comprehensive scholarship research and application guidance.
  • Enhanced student satisfaction with the financial aid process by providing personalized counseling and support with MU undergrad population being over 20,000, there are a lot of students and parents to manage.
  • Educated students on various federal, state, and institutional grant programs, helping them make informed choices about financing their education.
  • Represented the financial aid office at group meetings with high school students and parents.
  • Communicated with prospective students to illustrate available financial aid opportunities.
  • Assisted in managing appointments, and phone calls, and traveled for school fairs.

Lead Youth Care Specialist And Teacher Assistant

Great Circle Academy (Now KVC Missouri)
08.2021 - 08.2023
  • Completed clear and concise documentation of youth behavior and actions
  • Evaluated needs of youth and outlined measures to address
  • Aided with crisis intervention by redirecting negative behaviors and offering peer counseling
  • Attended Handle With Care trainings to enhance staff and youth safety during physical intervention
  • Assisting children that struggle in the classroom with behavior as well as academic struggles
  • Assisting teachers handle classroom behavior and struggling students
  • Teaching proper behavior and alternate techniques to cope and manage stress using coping skills.

Gym Advisor

Missouri Valley College, Malcolm Center
09.2019 - 09.2022
  • Coordinated work of project dedicated to raise awareness of need, applying strong project and team leadership to enhance success
  • Planned, developed and implemented strategies to convey information with key decision makers.

Finishline

08.2019 - 01.2021
  • Acknowledge, greet and welcome each customer to make their experience something they remember and want to come back to
  • Organize boxes of shoes into their specific spots
  • A big goal, of course, is to sell shoes and help customers with shoes they'd like to buy
  • We also have an objective and sales goal each week
  • Work as a team, close and opening shift.

Cadet

KCK Police Cadet
06.2019 - 08.2020
  • Produced detailed reports outlining key issues and proposed solutions
  • Learned the basics of policing and criminal justice
  • Working in a community and public relations environment
  • Learned how to stay disciplined at the highest level and learn composure in different situations
  • Worked with the military to bring the community together
  • Went to several large businesses to understand how they run from the inside out and to maybe start our own things in the future
  • Huge on Community involvement and working with troubled youth to get off the streets and into strong and disciplined work environments.

Lifeguard

YMCA
09.2018 - 05.2019
  • Monitored safety of guests in and around swimming pool
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
  • Provided valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.

Education

Bachelor of Science - Sports Management

Missouri Valley College
MO, Marshall
05.2025

Skills

  • Customer Service
  • Sports
  • Efficient and Detail-Oriented
  • Goal driven
  • Microsoft Office
  • Business Development
  • Team, Leadership

Hobbies and Interests

I love traveling, sports, and socializing. I have a huge interestsin shoes as well, I have collected over 50 different pairs. 

Languages

Spanish
Limited Working

Timeline

Financial Aid Advisor

University Of Missouri System
08.2023 - Current

Lead Youth Care Specialist And Teacher Assistant

Great Circle Academy (Now KVC Missouri)
08.2021 - 08.2023

Gym Advisor

Missouri Valley College, Malcolm Center
09.2019 - 09.2022

Finishline

08.2019 - 01.2021

Cadet

KCK Police Cadet
06.2019 - 08.2020

Lifeguard

YMCA
09.2018 - 05.2019

Bachelor of Science - Sports Management

Missouri Valley College
Esrom Griffin Jr